Rank upgrade didn't work

Discussion in 'Help Archive' started by LittleNinjaEmma, Dec 14, 2019.

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  1. LittleNinjaEmma
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    LittleNinjaEmma New Member

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    Hi, we upgraded ChiefAZN in game from premium -> vip -> elite. It showed the upgrades in chat but it's only put him as VIP. Please can the correct rank be applied to him? 2019-12-14_18.49.19.png
     
  2. Monster_Sparklez
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    Monster_Sparklez Yee yee Bubba Premium Premium

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    Monster_Sparklez
    Kerahna should be able to help
     
  3. LittleNinjaEmma
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    LittleNinjaEmma New Member

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    Couple of other screens for proof of purchase. Thanks!
     

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  4. Leeeroieee
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    Leeeroieee Developer and Staff Manager Premium

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    Sorry for the trouble. This has been fixed in-game.
     
  5. LittleNinjaEmma
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    LittleNinjaEmma New Member

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    thank you SO much <3
     
  6. K41YU
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    K41YU Moderator Staff Member Premium

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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