I'm banned?

Discussion in 'Help Archive' started by Lz, Jan 3, 2020.

Thread Status:
Not open for further replies.
  1. Lz
    Offline

    Lz Well-Known Member

    Messages:
    1,654
    Hi,

    I just discovered that I am banned from shop.skyblock.net (Lz3_ has been banned from this webstore) on both Lz3_ and my alt Lz4.

    I have not ever made a chargeback or had a problem with a purchase. My last purchase were some legendary keys. I have no clue why this happened, I don't intend to buy anything any time soon (although I have upgraded someone recently), but I'd like to know why I'm banned eitherway as this could hurt my buycraft reputation I presume.


    * if you attach any screenshots in a response and any identifying information is contained in them, please black out all personal info.

    Thanks
     
  2. Kerahna
    Offline

    Kerahna Staff Manager Staff Member

    Staff Manager Administrator
    Messages:
    6,707
    IGN:
    Kerahna
    You're not on the ban list and there are no recorded chargebacks. Can you send a screenshot of the ban message?
     
  3. Lz
    Offline

    Lz Well-Known Member

    Messages:
    1,654
  4. Kerahna
    Offline

    Kerahna Staff Manager Staff Member

    Staff Manager Administrator
    Messages:
    6,707
    IGN:
    Kerahna
    I tried entering my name as Lz3_ and it allowed me to add items to cart. Have you tried with a different browser?
     
  5. Lz
    Offline

    Lz Well-Known Member

    Messages:
    1,654
    Tried a different browser, unfortunately still banned.
    Just pondering, my entire wifi network runs through a VPN connected to the router. Could this be the cause?
    Or is it a weird bug that might disappear in a few days?
     
  6. Kerahna
    Offline

    Kerahna Staff Manager Staff Member

    Staff Manager Administrator
    Messages:
    6,707
    IGN:
    Kerahna
    Are you logged in to tebex at all at the top of the screen, via an email address? I don't know what is causing your problem as it doesn't show from my end at all that your minecraft account is banned.
     
  7. Lz
    Offline

    Lz Well-Known Member

    Messages:
    1,654
    Nope, I only typed in my account name
     
  8. Leeeroieee
    Offline

    Leeeroieee Developer and Staff Manager Premium

    Staff Manager Administrator
    Messages:
    1,459
    IGN:
    Leeeroieee
    I checked just now, the Lz3_ account isn't banned as far as I can tell.

    Suggest trying again without a VPN to see if it makes a difference.
     
  9. Lz
    Offline

    Lz Well-Known Member

    Messages:
    1,654
    It works again. Haven't changed anything to my knowledge, but I'll take it.
     
  10. Kerahna
    Offline

    Kerahna Staff Manager Staff Member

    Staff Manager Administrator
    Messages:
    6,707
    IGN:
    Kerahna
    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
Thread Status:
Not open for further replies.

Share This Page