Account is not unbanned

Hello, so i bought an unban for an account and i used a coupon for it, i am new to this and idk how many proofs i need to give and what kind of proof, have a Screenshot of payment has been completed (i repeat, i used coupon, so no receipt)


Banned account on classic is: Caitlyyn

Kerahna

 

Sadly it still says that it is banned
:C

 

Hmm true Kerahna, give me a minute

 

Hey Kerahna so, how can this guy go to classic? Is there an ip for Classic? We tried to go to skywars.com so he types in chat /classic but it wont let him go on skywars, thats what it says

 

Can he get unbanned on skyblock (prob thats where he was last log in) so he immediately types /Classic or something? Is there any way the account to get into Classic? Or the server hub lobby that he clicks on the compass and click on Classic, anything?

 

Kerahna hope i dont interrupt, anything? The account isnt mine so you know, its a friend's account

 

Thank you kerahna, he will try later, see you with an update on it

 

Good morning Kerahna, account is banned on all of these ips :[

 

Hello kerahna, i dont want to have a refund and the problem has been solved, sorry for the late reply!

 

Please close it, thank you~

 

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Kind regards,
The Staff