They try to help you just don't see it because you are too angry thinking about the negative. They can't help you until you help them.

how can i help a moderator when they are in creative

Being in creative means nothing for a mod to help you. If you are dealing with a transaction problem creative wont help with that. Also the only way a mod can help with a grief is if you have proof.

i had more proof than needed

a pic of the grief woulda helped you...

umg i SHOWED THEM multiple times and on the logbook it showed that i was griefed