Hello, so i bought an unban for an account and i used a coupon for it, i am new to this and idk how many proofs i need to give and what kind of proof, have a Screenshot of payment has been completed (i repeat, i used coupon, so no receipt) Banned account on classic is: Caitlyyn Kerahna
This is what happens when I try to /unban Caitlyyn Maybe you're logging into one of the servers other than /classic? The unban purchases only work for classic.
Hey Kerahna so, how can this guy go to classic? Is there an ip for Classic? We tried to go to skywars.com so he types in chat /classic but it wont let him go on skywars, thats what it says
Can he get unbanned on skyblock (prob thats where he was last log in) so he immediately types /Classic or something? Is there any way the account to get into Classic? Or the server hub lobby that he clicks on the compass and click on Classic, anything?
I was just informed by Agent that this is an alt of a player who was permbanned by console. I do not have the authority to unban those. I can refund your purchase in store credit.
Hello kerahna, i dont want to have a refund and the problem has been solved, sorry for the late reply!
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