Hi, we upgraded ChiefAZN in game from premium -> vip -> elite. It showed the upgrades in chat but it's only put him as VIP. Please can the correct rank be applied to him?

 

Kerahna should be able to help

 

Couple of other screens for proof of purchase. Thanks!

 

Sorry for the trouble. This has been fixed in-game.

 

thank you SO much

 

Thank you for your thread on a donation issue. The issue has been resolved.
This thread has been moved to the Help Archives.