Last Activity:: May 16, 2024 at 12:21 PM

Joined:: Jul 5, 2013

Messages:: 8,131

Trophy Points:: 592

Positive ratings received:

1,910

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Negative ratings received:

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	0	2
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	20	30
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Gender:: Female

Kerahna

Administrator, Female

Administrator Forums Administrator

I'm pancake's fav staff manager! Jan 13, 2022

Kerahna was last seen:: May 16, 2024 at 12:21 PM

1. Mistabeaks99
  Hey there, I posted something important on the donor issue section, when you get a chance could you please respond when you get a chance, thanks.
  
  Feb 25, 2020
  1. Louiemar likes this.
2. GrannyKord
  Hello and I am sorry to bother you! I would like for my Premium title to be changed, and posted of it in the Premium forum section; is this something you might be able to help me out with, please? Thank you for your consideration. <3
  
  Feb 21, 2020
  1. Louiemar likes this.
  2. Kerahna
    done!
    
    Feb 21, 2020
    
    GrannyKord likes this.
  3. GrannyKord
    ily, THANK YOU! LOL also I just got Orange as I wanted to have the tag on my posts for that (the stacked "premiums", I love!)...you having changed my Premium title though I am just REEEEEE so happy! The one I had before is so old and I have changed so much since then, anyway sorry to babble but thank you for that. <3
    
    Feb 21, 2020
3. Agent
  superdooper
  
  Feb 16, 2020
  1. Louiemar likes this.
4. toedsparta303
  helloooo, been a bit
  
  Feb 6, 2020
  1. Louiemar likes this.
5. Agent
  <3
  
  Feb 2, 2020
  1. Louiemar likes this.
  2. Kerahna
    <3
    
    Feb 2, 2020
    
    Agent likes this.
6. Micaila
  Hello, I’m trying to troubleshoot why my account for GrassyString300 keeps getting a “disconnected” message when I try to join the server. Have I been banned, or suspended? Or is this a technical problem? Thank you for your help.
  
  Jan 23, 2020
  1. Louiemar likes this.
  2. athyrix
    Hi, this is a common problem on the classic server. A simple fix to this glitch is to use the version 1.8.8 as this is the current version the server is running. We’re sorry for the inconvenience and please let us know if you have any further issues.
    
    Jan 23, 2020
7. Agent
  Ö
  
  Jan 15, 2020
  1. Louiemar likes this.
8. Danika
  I accidentally dropped my beacon in the void, what do I do?? ;-;
  
  Jan 8, 2020
  1. Louiemar likes this.
  2. View previous comments...
  3. Krissy
    Unfortunately we cannot replace lost valuables dropped into the void as it is player’s responsibility to keep their items safe.
    
    Jan 8, 2020
  4. Danika
    ah, ok I understand, thank you!
    
    Jan 8, 2020
  5. Dewsiee
    How much are beacons going for? I may be able to provide a replacement in diamonds for you.
    
    Jan 10, 2020
9. Ohsnickers
  I need help i didn't get a spawner for getting skylord rank i just got a enchant table when im supposed to get e table and spawner
  
  Jan 7, 2020
  1. Louiemar likes this.
  2. Kerahna
    You only get the spawner when you buy skylord directly (from 0 rank). Since you upgraded from an earlier rank and got a spawner already, the upgrade only gets you an extra enchant table. This is stated in the "buy" dialog when you add the Skyking to Skylord upgrade to your cart: https://i.gyazo.com/c34576c612c500f23b1dc1474239ada5.png
    
    Jan 7, 2020
  3. Ohsnickers
    oh ok ty
    
    Jan 7, 2020
10. thebeefboy
  i need help, there is a mod that does not like me and completely abused their power to get rid of me and stop me from talking. how can i talk with you?
  
  Jan 4, 2020
  1. Louiemar likes this.
  2. Oakk
    You can submit a staff report here: https://skyblock.net/forums/staff-reports.346/
    
    Jan 4, 2020
  3. thebeefboy
    ty
    
    Jan 4, 2020
11. Danika
  What would I do if somebody has stolen my diamonds? I'm not aware who has though
  
  Jan 2, 2020
  2. Kerahna
    if they took diamonds out of a chest on your island, we can track it down using logblock. Just ask any mod to check for you!
    
    Jan 2, 2020
  3. Danika
    thank you so much! they also took blocks that were placed, just btw
    
    Jan 3, 2020
  4. Kerahna
    Placed blocks are easy to track too. Your island is protected so the only people that can take or break things are those in your coop or /trusted (unless you've enabled visitors to edit your island in /settings).
    
    Jan 3, 2020
12. Brake
  You banned me last year, can I get unbanned now?
  
  Jan 2, 2020
13. Archie38
  Why was I reported for IRL trading?The only IRL trade I've done was a pumpkin head which I got caught and banned for. I've learned my lesson.
  
  Jan 1, 2020
  2. Kerahna
    Southwark
    
    Jan 1, 2020
  3. athyrix
    H i Archie,
    Sorry for any confused caused, but there was a report against you for IRL trading by a player, but due to privacy reasons I can not disclose the name. I wouldn’t worry though, because despite requesting evidence the player does not want to hand it over to the team so if you haven’t done anything wrong, nothing bad should happen.
    
    Jan 1, 2020
  4. Archie38
    Okay, no problem. I believe I’m roughly aware of what’s happened after a fallout last night, apparently I had said trading for $ is allowed- something I don’t recall. I believe it’s been a misunderstanding but thank you, and have a happy new year!
    
    Jan 1, 2020
14. Brake
  please check bug reports
  
  Dec 30, 2019
15. Kerahna
  Agent said I should change this
  
  Dec 17, 2019
  1. Tog, Agent and fathercourt like this.
  2. athyrix
    Agent was correct
    
    Dec 17, 2019
  3. Monster_Sparklez
    Agreed
    
    Dec 17, 2019
  4. Agent
    yay!! : )
    
    Dec 17, 2019
16. s_mal
  i voted today and didn't get my rewards nor did my vote count go up, but the websites say I've voted today.
  
  Dec 6, 2019
17. fathercourt
  she my baby
  
  Dec 4, 2019
  2. Kerahna
    Pod
    
    Dec 4, 2019
    
    fathercourt likes this.
18. Agent
  .-.--.-.--.
  
  Dec 3, 2019
  2. Kerahna
    is that your face?
    
    Dec 4, 2019
    
    fran likes this.
  3. Agent
    yes
    
    Dec 4, 2019
19. The_nugginator
  I accidently bought something for someone and I didn't mean to do you think I can get a refund?
  
  Nov 29, 2019
  2. Kerahna
    It's unlikely, but if you explain your situation in a donor issue thread we might be able to do something about it. Most likely we will need to speak with the person who received whatever you purchased to make sure they weren't expecting it.
    
    Nov 29, 2019
  3. The_nugginator
    ok thank you!
    
    Nov 30, 2019
20. Danika
  What do I do if I accidentally bought skyknight when I had skylord, and want skylord back? my username is Danikatheweirdo
  
  Nov 29, 2019
  2. Kerahna
    You can open a thread in the donation issues section of the forum and we should be able to get your extra purchase refunded as a gift card
    
    Nov 29, 2019
  3. Monster_Sparklez
    https://skyblock.net/forums/donor-donation-issues.32/
    
    Nov 29, 2019
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