Wrong Purchase???

Discussion in 'Help Archive' started by Kudzai, Jul 1, 2014.

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  1. Kudzai
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    Kudzai Well-Known Member

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    Your in-game name: Kudzai_M
    What item/donor package: "/fly"???
    Transaction ID/Picture of the receipt: 6J856325NW1840056
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    My Issue: I had earned enough money to upgrade from 25$ to 50$ Donor. When I went to donate I did everything as usual, clicked on upgrade from 25-50 and all that. Then when I got to the PayPal Screen it had a new layout than the last time I used it. All it said was Skyblock - 20.00 USD and no labels:/. I purchased the item and logged in. I used /fly but didn't know that I was still 25$ till I tried doing the /kit donor50 but it didn't work. I did /list and I was still in the "25Donor": list. So I was wondering if i could have /fly refunded so I can afford the 50$ Upgrade?
    Yours Sincerely, Kudzai
     
    Last edited by a moderator: Jul 24, 2014
  2. Kudzai
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    Kudzai Well-Known Member

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    erm It's been a whole month and i haven't gotten a refund?? Can Somebody please explain where my £11.76 has gone :/
     
  3. Bdarkslayer
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    Bdarkslayer Senior Member

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    I hid your picture for your own safety :D.
     
  4. Kudzai
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    Kudzai Well-Known Member

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    Oh :) thank you
     
  5. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I think this can be done if you work out a manual $5 donation with cyp and explain to him the misunderstanding. It will be easier to do this through email rather than public forum. Try [email protected] :)
     
  6. Kudzai
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    Kudzai Well-Known Member

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    I already wrote an email Kerahna. And A manual 5$ donation??
     
  7. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    since you were a 25 and paid 20 already, then you need 5 more for $50 donor
     
  8. Kudzai
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    Kudzai Well-Known Member

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    I Paid For 50 upgrade twice though, now I'm 50$ and i've paid 45$ :(
     
  9. Incomposed
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    Incomposed Well-Known Member

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    Just pay him 5 more$ and you'll be 100
     
  10. Kudzai
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    Kudzai Well-Known Member

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    Shall I??
     
  11. Kudzai
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    Kudzai Well-Known Member

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    Incomposed thats An AMAZING idea :)
     
  12. Incomposed
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    Incomposed Well-Known Member

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    Talk to cyp first, I would give you his skype but I don't know if he would like me to.
     
  13. Incomposed
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    Incomposed Well-Known Member

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    Common sense :p
     
  14. Kudzai
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    Kudzai Well-Known Member

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    I have emailed him but I can negotiate on skype if he's more active on there. You must ask him first
     
  15. Incomposed
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    Incomposed Well-Known Member

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    Il just give him your skype feel free to msg me it or put it on here
     
  16. Kudzai
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    Kudzai Well-Known Member

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    I'll Message You, For Cyp's Sake :)
     
  17. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Any updates on this case?
     
  18. Kudzai
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    Kudzai Well-Known Member

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    Sadly No, I've added him on Skype and emailed him but I have had no reply :(
     
  19. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Can you provide transaction IDs for all your purchases?
    I'm still confused as to if you've paid $45 or $95
     
  20. Kudzai
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    Kudzai Well-Known Member

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    I'm not sure if I can get all of the transaction ID's because the ones from the sale were in my Mothers name, and she is getting prepared to move back to Zimbabwe (my parents aren't together, my father is in custody of me) but I can get up the ID's in my name for sure
     
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