Trouble receiving kit iron and spawner

Discussion in 'Help Archive' started by PredatorianX, Jul 17, 2014.

  1. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    So 2 days ago I donated for 4 things:
    Kit iron
    /fly (Love it)
    Kit wood
    A mob spawner

    So I have received both kit wood and /fly and I love it! :)
    But my problem is that even after 2 days (as told by a mod) I have not received it yet. So I was wondering if I still have to wait or there has been some kind of problem.
    Thank you and I hope that this can be resolved.

    I will put a screenshot of my 4 purchases as an attached file. :) image.jpg

    So I payed with Paymentwall SMS as usual so I don't receive any receipts in my email inbox so I hope this is sufficient proof for my payment. Thanks
     
  2. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    Thank you for donating to the server.
    I can take care of the spawner - if you were not logged in at the time you donated it might fail to give it to you. The kit iron, however, you might need to talk to cyp about. What kind of error message does it give you when you try to use it?
     
  3. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    Thank you.
    I'm currently not online through my PC right now as I have logged off for the day but using MineChat when I submit /kit iron it comes up with "essentials.kit.iron" for it. Thanks once again.
     
  4. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    Can you please provide the transaction ID for your purchase of kit iron? I will tag cyp here after. Please put the transaction ID in [ hide ] [/ hide] tags minus the spaces so only staff can see it.
     
  5. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    I'm not sure what a transaction ID is unfortunately sorry. I payed with paymentwall via SMS - texting so I'm not too sure if I received one. I may have done but I'm just not sure what it is.
     
  6. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    Did you receive any confirmation by text after paying?
     
  7. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    For the payment of /kit iron I just put in my code of
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
    But for the spawner however when I texted CENT to
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
    it replied with...
    Thank you for purchasing. You have paid 2.50 GBP for Paymentwall service. For help [email protected]

    That's all I got via text.
     
  8. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    I have placed a spawner in a chest near your bedrock.
    As for the iron kit, let's tag CypriotMerks and see if he can take a look!
    Thanks again for your donation and sorry for the inconvenience - once this is all sorted out I will fill you in on the iron that you missed during the days that the kit failed to work :)
     
  9. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    Thank you Kerahna for helping me sort this out! It's really appreciated.
    Thank you for the spawner I have received it and I'm very grateful! I will get a mod to break it soon. But thanks!!!
     
  10. PredatorianX
    Offline

    PredatorianX Active Member

    Joined:
    Aug 21, 2013
    Messages:
    295
    Any more help with /kit iron?
     
  11. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    Sorry I don't have the ability to deal with that, we have to wait for cyp
     
  12. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    Your kit has been fixed :) Archiving
     

Share This Page