Store is not working

Discussion in 'Help Archive' started by leadermelody, Jan 5, 2015.

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  1. leadermelody
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    leadermelody Active Member

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    When I enter my username it says it's not a valid account this happened to rex_insanity also I think it's not working ._.
     
  2. megadorkvikki
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    megadorkvikki Well-Known Member

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    When I went to the store, it wasn't for .net but for SBI. I received the same "Not a valid account" error message.
     
  3. ShiningNova06
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    ShiningNova06 Well-Known Member

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    Make sure your spell your name correctly and you don't put a space before your name ;P
     
  4. leadermelody
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    leadermelody Active Member

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    I did spell it correctly
     
  5. Fintan238
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    Fintan238 Experienced Member

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    This happened to me
    This is what I did: First if all, I tried someone else's username. If that doesn't work then I would say close the tab and try open it again (this worked for me). Finally, if that doesn't work, try opening the page in another browser (Firefox, chrome, explorer etc.)

    Good Luck~
     
  6. sophia
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    sophia Experienced Member

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    First thing I would try:
    - Refresh the page
    - Use a different browser
    - Delete the tab and open it back again
    - Typing it exactly how the username/thingy is. (Some are Caps sensitive, whatever you call it)
    - Refresh and try in a few mins.
    If these do not help, I'm sorry :-:
    If these do, I'll be very happy with myself. xD
     
  7. Hannah
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    Hannah Boss Member

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    Resolved yet?
     
  8. leadermelody
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    leadermelody Active Member

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