Rank is gone

Discussion in 'Help Archive' started by alpha7093, Mar 14, 2018.

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  1. alpha7093
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    alpha7093 Member

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    Aug 5, 2015
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    I have not been on for awhile but I know for a fact that I was not a skynight rank when I stopped playing. Can someone check my previous rank. I believe I was a skygod. I do not want to have to pay all that money to rank up again to the same level when I could be putting it in towards a higher rank.

    Thanks,
     
  2. Fun
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    Fun Tyler Jøseph Premium

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    Nov 27, 2013
    Messages:
    6,174
    Please fill out this template so we can fix your donor issue asap.

    Your in-game name:
    What item/donor package:
    Transaction ID/Picture of the receipt.
     
  3. alpha7093
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    alpha7093 Member

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  4. Fun
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    Fun Tyler Jøseph Premium

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    You bought a $10 package on June 22, 2015. That is the only thing in your record. There are no payments linked to that transaction ID.
     
  5. Fun
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    Fun Tyler Jøseph Premium

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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