Ok, I seriously need help now

Discussion in 'Help Archive' started by Ransom_, Jul 12, 2017.

  1. Ransom_
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    Ransom_ New Member

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    I recently purchased the $10 package
    but it hasnt shown up
    I'm 90% sure that what's happening is that it didnt register my username on the shop
    if you could return to me the money, or manually grant me the perk, i'd highly appreciate it.
     
  2. athyrix
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    athyrix Senior Member Premium

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    Your in-game name:
    What item/donor package:
    Transaction ID/Picture of the receipt.
     
  3. Ransom_
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    Ransom_ New Member

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    Ransom_
    $10 Package
    95M33899U2568730A
     
  4. athyrix
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    athyrix Senior Member Premium

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    We need an image of it not the code.
     
  5. Ransom_
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    Ransom_ New Member

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    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     
    Last edited by a moderator: Jul 12, 2017
  6. athyrix
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    athyrix Senior Member Premium

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    Hey there! We are so sorry for this mistake on our behalf. Your provided screenshot(s) look great and your rank should be applied in no time! I will link this to the server owner so that he can sort out your rank. Please bear with us and extreme apologies for any inconvenience caused :).
     
  7. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Kerahna
    Ransom_ did you receive your upgrade yet?
     
  8. needtorename
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    needtorename Content Creator Premium

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    needtorename
  9. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Kerahna
    Thanks. I'll be closing this thread now, Ransom_ let me know if there are any more problems!
     

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