My rank is gone?

Discussion in 'Help Archive' started by FluffyParrotz, May 26, 2018.

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  1. FluffyParrotz
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    FluffyParrotz Member

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    I used to play skyblock a while ago, and I had the $100 rank or something - the blue one. If I could have it back, that would be great. Thanks.

    IGN: Syqo
     
  2. Fun
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    Fun Tyler Jøseph Premium

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    I checked buycraft, and it says you haven't donated before. How long ago did you lose your rank? When did you buy it? Do you have a transaction ID or receipt? Are there any other usernames you went buy when you had the rank?
     
  3. FluffyParrotz
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    FluffyParrotz Member

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    I don't know how long ago I lost my rank. I bought the rank a few years ago when there was just one skyblock server. I don't have transaction ID or receipt. syqo - Minecraft Name - NameMC.
     
  4. Fun
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    Fun Tyler Jøseph Premium

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    There are no payments under your name. I'm not sure what else we can do. >;
     
  5. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    I may have found the donation, FluffyParrotz. It was under a different name than the one you mentioned, though, so I'm providing the details to fungamer333 below for her review in case I'm mistaken.

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  6. Fun
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    Fun Tyler Jøseph Premium

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    Lee is super smart and found your donation! Since he's 10/10 with the BuyCraft, I'll let him fix up your rank :) My apologizes!
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  7. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    FluffyParrotz, what is your current IGN?
     
  8. FluffyParrotz
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    FluffyParrotz Member

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    My current IGN is Syqo.
     
  9. Fun
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    Fun Tyler Jøseph Premium

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  10. FluffyParrotz
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    FluffyParrotz Member

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    Wait so can I have my rank back ?
     
  11. FluffyParrotz
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    FluffyParrotz Member

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    It's been 5 days since I made this post...
     
  12. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    are you the owner of the account called GUONG? that is the one that has the donor rank, not syqo.
     
  13. FluffyParrotz
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    FluffyParrotz Member

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  14. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    The problem is that the account with the upgrade is the one currently named GUONG, not the one currently named Syqo. Do you own both accounts?
     
  15. FluffyParrotz
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    FluffyParrotz Member

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    argh... Okay. So. I have bought SkyGod on this server on two different occasions. One on legends152, which got hacked. The other was on FluffyParrotz which is currently named GUONG. The account named GUONG got deleted. I thought Syqo was the account I donated on. So is there any way I can get skygod?
     
  16. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I don't know the circumstances surrounding the deletion of your account, but you can try and work with mojang to recover that account.

    If you can prove in some other way that you are the owner of the GUONG account which holds the donor rank (e.g. showing the paypal receipt) we might be able to transfer it to another account, but transfers are not something we do regularly.
     
  17. Fun
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    Fun Tyler Jøseph Premium

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    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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