Accepted Falsely Banned[Accepted]

Discussion in 'Appeals Archive' started by DigitalTDG, Mar 9, 2020.

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  1. DigitalTDG
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    DigitalTDG Member

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    A few of my alt accounts were banned by Devannn_ under the reasoning that they were Armaganndon's alts. What might have happened is Arma may have used the same VPN and server as me leading to this confusion. I would like to know what I can do to prove that these alts are mine and have them unbanned as soon as possible.

    Didn't see Southwark's post on format and not sure if I should repost so:
    [DigitalTDG] Alt account of Armagedann [Devannn_]
    1. Your banned account names: May I provide this information over discord?
    2. Platform you were banned on: Economy
    3. Ban message/reason: Alt account of Armagedann(not sure the exact name)
    4. Have you read the rules? Yes
    5. Do you think this ban was incorrect? Yes
    6. Please list any other times you have been banned on any of our platforms: None
    7. Why would you like to be unbanned? I was mistakenly banned as those are my alts, I just happened to be using the same VPN. I can switch back to my main IP or get online and send mails or msg to prove that they are mine. I can also get others who know my alt identities to corroborate.
    8. How will you prevent yourself from being banned again? The likely cause of this is that this Arma person most likely used a VPN that I was using, therefore, same server/IP. In order to prevent this from happening again, I will use my home network IP or use a different VPN software.
    9. If you know, tag the member of staff that banned you: Devannn_
    10. Do you understand and accept our rules? Yes I understand and accept your rules.
     
    Last edited: Mar 10, 2020
  2. Devannn_
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    Devannn_ Beyoncé Moderator

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    Devannn_
    Hello, DigitalTDG!
    I apologise for the misunderstanding. I understand how frustrating this situation must be for you.

    As your ALTs were logging in, our console found that the IP (or VPN, as you say) you were using matched one of our other players who is currently banned. After checking just now, your ALTs now appear to show up on your IP and not on Arma's IP/VPN. Therefore, I will be unbanning your ALTs.

    All I can suggest to you is to not use a VPN and consider using your own home network IP, like you said, to prevent this situation from happening again.

    Again, apologies for the confusion (and the long wait on this appeal)!
     
  3. Devannn_
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    Devannn_ Beyoncé Moderator

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    Devannn_
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