went through proper route for donation problems. Sent CypriotMerks private message Sunday January 19th with PayPal receipt. And NoobCrew a message too. No reply from any request. Made donation January 11, 2014. Still have not received rank. Wondering if/when I can have my rank please? thanks

 

Still nothing received. Please CypriotMerks reply.

 

Proof of payment?

 

yes. Sent CypriotMerks a picture of the PayPal receipt on January 19th.

 

Cyp's notifications are off. Post it here and he will see it.

Your in-game name:
What item/donor package:
Transaction ID/Picture of the receipt.

 

thanks.


gammer543
Donor rank premium


Transaction ID: 96338066NG2640132
Hello shelley
You sent a payment of $20.00 USD to SkyBlock
([email protected])

It may take a few moments for this transaction to appear in your account.
Merchant
SkyBlock
[email protected] to merchant
You haven't entered any instructions.
Shipping address - confirmed
CanadaShipping details
The seller hasn’t provided any shipping details yet.
DescriptionUnit priceQtyAmount
Skyblock Islands
, Minecraft Username: gammer543$20.00 USD1$20.00 USD
Subtotal$20.00 USD
Total$20.00 USD
Payment$20.00 USD
Charge will appear on your credit card statement as "PAYPAL *SKYBLOCK"
Payment sent to [email protected]



Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.
Currency conversion: To complete this transaction, we converted the payment amount to the currency of your card based on our agreement with you. PayPal's currency conversion fee is added to the exchange rate, set by an external financial institution. For more information about fees, see our user agreement.


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gammer543, Jan 19, 2014 Report

 

Hidden Content:

**Hidden Content: Content of this hidden block can only be seen by staff members**

Are you 100% sure you entered in your in game name correctly?

 

Yes, 100% sure.

 

AppleGuyPro On the receipt listed above, the correct username is on there too.

 

Hidden Content:

**Hidden Content: Content of this hidden block can only be seen by staff members**

You will get help soon.

 

Sorry for the late reply, you'll receive your rank later today if you haven't received it yet.

 

CypriotMerks
Thanks.
But, I still haven't received it yet.

 

CypriotMerks
I still haven't received anything.

 

All I can say is be patient.

I know you have probably heard that so many times, but it is all I can recommend.
I wish you patience and I hope it all sorts out soon enough.

 

thanks

 

You got it now?

 

No I still haven't received it

 

CypriotMerks

I am the MOM of gammer543 . My son purchased Premium rank on Skyblock islands on Jan 11, 2014 through my PayPal account. We have requested, numerous times, that this be corrected.

I only have 24 hours left to file a report with PayPal to let them know you haven't delivered something I have paid for. Therefore, I am sorry to say, in 23hours I will have no choice to file a complaint, against you, with PayPal to have my money returned to me . otherwise I will lose my money.
Sorry, but I have simply run out of time. And I feel that we have been more than patient waiting the full 45 days for you to correct this, when your site says it will deliver within 5 minutes of payment.
I would prefer that you correct this. I would rather not report to PayPal. My son plays with many friends on Minecraft, and they purchase from you. And we would like to continue and purchase from you in the future also.

 

I am just going to point this out. You are actually wrong in this case. You donated to the server, not purchase ranks. In the terms and conditions it states:

No one has purchased any ranks ever really. They donated to the server and just received perks as a thank you essentially.

 

We clicked on [RANK], picked a package, then clicked [BUY] . It doesn't say maybe you will get [certain perks] The more you donate, the more it lists that you will get.
I also stated above that I do not wish to report to PayPal. I do wish for my son to get his promised 'perks' for his $20 donation. I have never said, or suggested, that I intend to legally challenge any server staff. I only spoke to a Paypal representative. They suggested I open a dispute if I don't receive it by the end of Monday Feb. 24th, 2014 (to make sure I do it within 45 days). I guess if they receive enough complaints about any one PayPal account, they would then consider closing a payees account. Especially if they feel there is deception toward people in regards to how 'donation' is promoted as to alter its perception.

Instead of spending more of your time replying to this thread, if you're a staff member, then maybe you could just fix this for all of us? Sincerely, that would be nice.