c lag took 45 of my grass

Discussion in 'Help Archive' started by RaimonBerry, Jun 8, 2020.

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  1. RaimonBerry
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    RaimonBerry Active Member

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    Help please, i lost 45 grass when i was paying ikaai for building my casino and i losed 90 grass:( is there some way to get it back? If not no problem. Thanks for your attention:)
     
  2. Archie38
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    Archie38 Well-Known Member

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    If this was scam-related, you need to make a report. If not, I’ll refund you in game.
     
  3. RaimonBerry
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    RaimonBerry Active Member

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    It was not an scam i was paying ikaai for building my casino and i didnt see the c lag :( Thank you so much
     
  4. Pillow
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    Pillow blanky Premium

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    Why is this in "Guides & "How To"?
     
  5. RaimonBerry
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    RaimonBerry Active Member

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    Idk i think i put it in a wrong place sorry im new at forums
     
  6. UrsusMaiorus
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    UrsusMaiorus Well-Known Member

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  7. RaimonBerry
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    RaimonBerry Active Member

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    How to move it? help please and sorry
     
  8. Pillow
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    Pillow blanky Premium

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    Staff need to.
     
  9. Wonkie
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    Wonkie Experienced Member

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    I've moved the thread for you :)

    In circumstances of clearlag, staff do not refund items unless there is clear proof that it was an accidental loss (i.e. you have evidence, such as screenshots or video evidence, of you dropping the items and it disappearing through clearlag.)

    It seems like a kind player is willing to refund you the grass anyways, so please let me know if this action occurs and I will close this help thread. If not, unfortunately we will be unable to do anything unless you have clear and valid evidence. Please make sure you look in chat first to see if clearlag is coming before dropping your items to prevent this from happening again in the future.

    Thank you!
     
  10. RaimonBerry
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    RaimonBerry Active Member

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    Thankyou so much wonkie for moving this and for clarify this to me =D. the only evidence i have is ikaai he saw it but i dont have any video and screenshot. thanyou Archie if u give me the grass back =D
     
  11. WhatsUpDoc
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    WhatsUpDoc Eh What's Up Doc? Premium

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    Aw that’s sweet of Archie Wonkie
     
  12. Archie38
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    Archie38 Well-Known Member

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    Trust me on your island, and make a chest and write exactly this
    [Private]
    Raimon775
    Archie38
     
  13. RaimonBerry
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    RaimonBerry Active Member

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    DID IT =D
     
  14. Agent
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    Agent not really an agent Premium

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    Archie38 thank you for refunding Raimon75 : )

    Once you deliver the grass, let me know and I’ll lock the thread.
     
  15. RaimonBerry
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    RaimonBerry Active Member

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    okay, the fastest i can
     
  16. bERYbERRY
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    bERYbERRY c000000000000000kies Builder Premium

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    It's best to trade/give via chest or a tradeshop in the future to avoid getting your items clagged. So always pay attention if clag around the corner when trading items by dropping them.
     
  17. RaimonBerry
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    RaimonBerry Active Member

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    Okayy thanks bert. =D
     
  18. RaimonBerry
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    RaimonBerry Active Member

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    Thanks Archie38. Agent you can lock this ;)
     
  19. Wonkie
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    Wonkie Experienced Member

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    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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