I'm noticing a rise in donation issues, people who seem to panic when they don't receive their ranks and other such issues. I will briefly help you through the donation process, and focusing on the Paypal method in which I have never had an issue with.

To begin there are 3 donation websites for skyblock.net:
Hellblock | Welcome
Skyblock.org | Welcome
Skyblock | Welcome
Chose carefully which server you are donating to. It is extra hassle if you need to change your rank to the different server because you didn't go the correct website.

IMPORTANT:Remain logged in to the server while purchasing ranks

Tip 1: Input your username correctly:
I cannot stress how important putting in your username is. If you make a typo you can be sure not to receive your rank. If you are unsure what I mean by username, I mean in game name, the one you use to vote, not email address. My IGN is krissy_punk. When I donate I use krissy_punk. Always assume systems are case sensitive and type your username as it appears in game. Double check its correct!

Tip 2: Choosing the right type of rank or upgrade you need
The next important think is deciding what rank or upgrade you need. The image below shows ranks of Hellblock.

This is for people who have no rank, or have not donated before on HELLBLOCK. They are buying a brand new rank.

Observe this screen that is called upgrades. If you are a donor already and are looking for an upgrade, you should use this tab.
Remember: If you want to go from Netherknight to Lavagod, $10 to skygod or $10 to overlord, you need to purchase all rank upgrades in between.
Chose the correct currency as well. You don't want a shock when you have to pay an extra $20 due to exchange rates. There is a button you can use, looks like this
use it to change your currency so you know how much you will be paying.

Tip 3: Adding to cart and payment
Once you finished deciding the correct donation option its time to add the purchase to your cart. To do this you just press the buy button then confirm adding it you your cart after CAREFULLY reading the information on the rank.


Now that you are happy you have chosen your rank, its time to pay. The payment options are Google wallet, Paypal and payment well. If you are unsure how to pay for things online you should ask a parent or guardian. If you can handle your own money, you should be fine paying. Using Paypal is simple, and easy, especially if you have a credit card or bank account linked.
This is the payment screen. Read the terms and conditions (Yes, read them ) then agree. Then click on a payment option (Hellblock has Paypal only) and follow the steps as directed by Paypal.

Of course you dont actually need a paypal account to pay as explained by this guide: A Guide on How to Donate w/o a Paypal Account | Skyblock Forums
You can also find this thread pinned.

Tip 4: Patience
Your rank will not appear straight away; generally, it takes up to 5 minutes. However sometimes the ranks have known to appear much later. Someone waited an hour, others a day. If your rank takes over a day to appear there may be an issue. But that doesnt mean you won ever get what you paid for. There is a support email and donation issues forum at http://www.skyblock.net/forums/donor-donation-issues.32/
as well as a helpful frequently asked questions post at http://www.skyblock.net/threads/donation-faq.10377/

Tip 5: Receipt numbers and transaction ID's
After the payment has gone through, check your email for a receipt number or transaction ID. This is the number that can be used to trace a payment in the case of you not getting your rank. This is handy to have for reference.

The donation processes is safe and simple, and the contributions keep the server running.

Happy Skyblocking,
Krissy

 

Im sorry