Alts island deleted for no reason.

Discussion in 'Help Archive' started by Angelos, Sep 5, 2018.

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  1. Angelos
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    Angelos Life Could Be a Dream Premium

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    My alts island got deleted.
    I had built that island with my friend needtorename and i had 750+ diamonds on it.
    My alt was the only one in the coop.
    The account is safe with security questions.
    If you /seen LuckyLand its been offline for about a month so there is no way i (or anyone else) did something to it.
    Help please? I lost too much stuff that was there. 2018-09-06_01.21.55.png
     
  2. Angelos
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    Angelos Life Could Be a Dream Premium

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  3. laini
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    laini Ma'am Premium

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    Did anyone else have access to the island? I would say it could’ve been reset cause of inactivity but it’s not been offline for long, I’m really unsure of how to help, I’m so sorry.
     
  4. Angelos
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    Angelos Life Could Be a Dream Premium

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    nobody else was in the coop but only me and needtorename was trusted.
     
  5. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Leeeroieee have you had time to look into the island deletion issues?

    Islands don’t usually delete and I believe it’s more like 6 months to a year of inactivity that puts an island in danger of deletion. Even then I don’t think an island being deleted is beneficial for the success of a server either.

    If lee doesn’t happen to come across this thread, try give him a pm
     
  6. Marcy
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    Marcy Apostlé of Falcons Premium

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    wait so, Islands get deleted if the player is inactive for over 6 months in the new server?

    is this mean ToroRocks5 Island my neighbor will get deleted?

    what about the Island Expansion?
     
  7. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    The island in question wasn't deleted. It was just temporarily unavailable. Even when the player couldn't get to it, I was able to see it by teleporting to its coordinates:

    [​IMG]

    The issue cleared after a while and the player was able to get back to the island.

    This happens sometimes if we're unable to look up the island owner's UUID because the needed Mojang services are not responding or return an error, but this passes after a while when the services come back online.

    We do not currently delete inactive islands.

    Thank you for your thread on a recent issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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