Your Feedback

Discussion in 'Discussions Archive' started by Krissy, Apr 9, 2015.

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  1. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Thank-you so much for your feedback thus far and getting involved in my surveys to evaluate the staff. You may be pleased to know there will be no more feedback surveys for at least a couple of months in which I will no longer be running them due to data accuracy. I have evaluated your responses and will give you a quick run down on the majority's responses.

    Joint org and net
    1. Majority of the people that answered the survey were 10-50 donors
    2. Most of you rated the last interaction with a mod satisfactory
    3. You were mostly satisfied with the staff team
    4. A lot of your dissatisfaction was unskilled mods, too much afk, lack of professionalism and unhelpfulness
    5. 50% of those who voted were satisfied with the help provided by mods
    6. You believe that we should be more unbiased, and believe that we are in need of more moderators. Overall you believe that mods are helpful.
    7. the top 5 active mods in order were:
      1. Krissy
      2. Dewmellon
      3. Larry
      4. Purple
      5. Zambiana
    8. the bottom 5 from most active to least active were:
      1. Moon
      2. Darkstar
      3. Julian
      4. Snoopy
      5. Peinrii
    Org only Survey
    1. The majority of people who took this survey were 10-25 donors
    2. Majority people strongly disagreed that org had enough mods, you believe org mods answer your queries well and you believe that org mods helped you no matter what your rank is.
    3. you are satisfied with org mods
    4. You believe that org mods do not have a say on net matters, you agree that if you have an issue on org, you can count on a mod being on the forums to help you, and believe org ban appeals are answered quickly.
    5. your top 5 active mods in order are:
      1. Gracie
      2. Sakura
      3. Larry
      4. Keeper
      5. Zambiana
    6. your bottom 5 mods from most activity to least activity are:
      1. PC
      2. Gxshiee
      3. Blaq
      4. Ungod
      5. Peinrii

    Net only Survey
    1. The majority of people that did the survey were 50-100 donors
    2. You do not believe net mods provide you with fun, and do not think nets chat is moderated effectively. However you believe net mods are friendly, and we were not bias towards your rank.
    3. You were mostly unsatisfied with net mods
    4. You agree that net ban appeals are handled quickly, and we behave on the forums. However you believe we could answer reports quicker.
    5. Your top 6 active mods because ily lycel are
      1. Krissy
      2. Roblox
      3. Purple
      4. Dewmellon
      5. Larry
      6. Lycel
    6. Your bottom 5 mods from most active to least active are:
      1. NIH
      2. Peinrii
      3. Snoopy
      4. Moon
      5. Julian
    Discuss if you wish but be friendly to each other and respect their opinions.
     
  2. AmazingGraceGirl
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    AmazingGraceGirl Senior Member

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    Thank you guys for the open honesty, I will try to work on the feedback people suggested for .org moderators in the fill in boxes :) :cp!
     
  3. sophia
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    sophia Experienced Member

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  4. SakuraWolf
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    SakuraWolf Well-Known Member

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    Thank you so much.. cx Im very pleased to see myself so high~ Ill keep up my work and help as much as I possibly can with everything that was in the 'fill in the boxes' part!
     
  5. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Thank-you org mods for caring ;)
     
  6. BOTBaccalord
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    BOTBaccalord Experienced Member

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    I thought so, we really do need more org moderators. As for net, I agree with Lycel.
     
  7. bertis13
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    bertis13 Active Member

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    Didn't know about these surveys :/ but I can definitely say that the Org mods are doing a great job (I play Org almost exclusively). Although we could use more in order to ensure one is on at all times/no extended periods of absence, mods are always friendly, quick to respond, helpful, and efficient. Net mods clearly have their work cut out for them as it is obviously incredibly difficult to handle such a populated server. I do notice, whenever I am on, a bunch of new players asking for basic help numerous times and end up getting frustrated due to lack of response. I know you cannot answer every question, but I thought bringing this up may cause it to stay fresh in your minds as you moderate and help a little bit.

    Overall, I think all of you mods have done an excellent job! Thank you for your dedication and keep up the good work :D
     
  8. poggers
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    poggers Senior Member

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    I agree completely with this.
    As for what Bot said, I agree with that too :p
     
  9. poggers
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    poggers Senior Member

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    Suggestion on this: Maybe do a forum only survey? I think it would be great :p
     
  10. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    I have retired from survey making. Another mod will be making ones later.
     
  11. supermanthem
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    supermanthem Member

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    Very well made IMO.
    Glad you took your time to put this together and the survey itself.
     
  12. Shadoe
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    Shadoe Well-Known Member

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    Lycel and Krissy - 2k15
     
  13. mcmuffy
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    mcmuffy Member

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    what is survey
     
  14. keeper_of_flame
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    keeper_of_flame Experienced Member

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  15. Lollipop
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    Lollipop Well-Known Member

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    I hate to say this but...
    I've never seen moon in my life... who da heck is he/her?
     
  16. NekoEmmi
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    NekoEmmi Active Member

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    Sounds like .Net is about to get island protection so the level of griefing will surely drop significantly! :) does this mean that the crankiness of .Net mods will suddenly drop significantly at a parallel rate? :t
     
  17. Incomposed
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    Incomposed Well-Known Member

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    When you really look at it. Both servers need moderators.
     
  18. ihatetoloose
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    ihatetoloose Active Member

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    Yep, for different reasons. NET needs more because there are a lot of people and the current active mods have their work cut out. ORG needs more because there just aren't many that are always on
     
  19. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Net does need more mods. The problem is finding them. We need probably around 8 new mods spread out from aus to Europe.
     
  20. Incomposed
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    Incomposed Well-Known Member

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    Does it count if I'm European :t
     
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