Lost donation..

Discussion in 'Help Archive' started by Jake_The_Human, Mar 29, 2015.

  1. Jake_The_Human
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    Jake_The_Human New Member

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    ign: Jake_The_Human
    Donor rank: donor 50
    I just recently donated 50$ for donor 50 and it went to Jake_The_Dog? It didn't go to my minecraft account, please this is urgent. In the shop it didn't give me a place to fill out name information or anything, again please get back to me asap I can't afford to loose 50$
     
  2. MrFudgyButtons
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    MrFudgyButtons Well-Known Member

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    it asks for a username at the beginning, before even being able to choose a rank

    need proof for cyp, which theres a reciept page after donating, and reciepts in email

    dont donate 50$ straight, you were donor 10(from me), so only needed 40$

    anyways, theres a place for information, depending on payment method. cards have to fill out all info, paypal and google wallet idk about
     
  3. Jake_The_Human
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    Jake_The_Human New Member

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    I did not recieve an email :/ and Rex it did not ask me for my ign, il the button in the top right corner said "logout" so I had though I was logged on with my account?
     
  4. MrFudgyButtons
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    MrFudgyButtons Well-Known Member

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    the only thing that could mean is someone else in the house has minecraft and plays on the server, and considered..
     
  5. Jake_The_Human
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    Jake_The_Human New Member

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    i have a screen shot, on the website I'm signed into another account somehow ..? Jake_The_Dog but that isn't my account. No one in my house that had that ign
     
  6. SakuraWolf
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    SakuraWolf Well-Known Member

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    IGN:
    SakuraWolf
    If this is still an issue, send any screenshots you may have concerning the donation to [email protected].
     

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