Payed 25 USD For nothing..????

Discussion in 'Help Archive' started by XxToyfelxX, Mar 15, 2015.

  1. XxToyfelxX
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    XxToyfelxX Member

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    I just bought the 25 package and i got nothing what do i do
    I payed it and then the visa workers Contacted me and said that i used 25 USD And i waited about 6 hours and i haven't got anything Plz plz need some mod or owner to reply. Thanks
     
  2. keeper_of_flame
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    keeper_of_flame Experienced Member

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    I'm not really sure why visa workers contacted you if the transaction went through?

    Uhm, but anyway...
    Was this for skyblock.net or skyblock.org?
    What is your in game name?
    If you have it, can you post your transaction id in hidden content. [.hide] transaction id [./hide] without the periods.
    And finally, were you online when you donated?

    And I'll tag the admin CypriotMerks as he would be the one to deal with this.
     
  3. XxToyfelxX
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    XxToyfelxX Member

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    it was for skyblock.net and XxToyfelxX is my game name and i think i wasnt online :/ i think
     
  4. XxToyfelxX
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    XxToyfelxX Member

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    it was for skyblock.net and my name on the game is XxToyfelxX and i used master card and i dont think so that i was online (ithink)
     
  5. keeper_of_flame
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    keeper_of_flame Experienced Member

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    Okay, now just wait for CypriotMerks :)
     
  6. Incomposed
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    Incomposed Well-Known Member

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    Just quoting him :)
     
  7. XxToyfelxX
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    XxToyfelxX Member

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  8. XxToyfelxX
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    XxToyfelxX Member

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    Keeper of flame no one answered plz contact him or something
     
  9. sophia
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    sophia Experienced Member

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    Cyp may take some time to answer...
    Also, did you ever change your name in the 6 hours? If not, then it should be another problem.
     
  10. XxToyfelxX
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    XxToyfelxX Member

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    No i havent
     
  11. Lollipop
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    Lollipop Well-Known Member

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    I think I know what happened, sorry if im intruding. You made a payment, but seeing as you don't normally buy video-game-related stuff, Visa believed someone else might have been using your card. Then, they cancelled the payment. I think you'd have to contact Visa's fraud prevention program.

    Btw I might be 1000% wrong, just my thoughts on what probably happened
     
  12. Lollipop
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    Lollipop Well-Known Member

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    Also, are you sure you donated to the right server? We have two servers (skyblock.net and skyblock.org) make sure you donated to the right page
     
  13. sophia
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    sophia Experienced Member

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    Very true. You'll also need to give Cyp the transaction ID for proof.
     
  14. XxToyfelxX
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    XxToyfelxX Member

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    yea i will but he doesnt answer
     
  15. XxToyfelxX
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    XxToyfelxX Member

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    I swear i donated to skyblock.net
     
  16. keeper_of_flame
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    keeper_of_flame Experienced Member

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  17. Lollipop
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    Lollipop Well-Known Member

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    do mod tags work? or are his tags turned off for mods, too?
     
  18. keeper_of_flame
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    keeper_of_flame Experienced Member

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    Not sure exactly but there's no harm in trying. :p
     
  19. SakuraWolf
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    SakuraWolf Well-Known Member

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    If you are still having problems with this, send an email to [email protected] with any proof of the purchase that you have.
     

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