@CypriotMerks Bought Donor and Didn't Get It

Discussion in 'Help Archive' started by Gab, Dec 26, 2014.

  1. Gab
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    Gab New Member

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    My username is jasper818. just today 12/26/14 I have donated to the server. I paid $70 to buy a $100 rank. I was so excited when it said my payment completed. I went on to the server I bought the rank on (skyblock.net) and waited as it said to for 5 minutes. After nothing happened I waited a bit longer and asked a donor why I got nothing. He said that it will take up to 24 hours and then asked me if I got an email saying the payment was complete. I went to go see and saw that I didn't get an email but it said the payment was complete. I waited a bit longer and then asked a mod. I asked the mod and he said to file a report on the forums so I tried but it didn't work and he didn't know why. So then I asked another mod and he was able to tell me what was wrong and gave me instructions. I got here and it has been at least 4 to 6 hours since I bought the rank! The mod said not to worry because I would get the rank after sending a report and I said okay. So I am hoping that I will get my rank. I have the link underneath showing the payment completion.

    Skyblock | Payment complete

    Thank You,
    jasper818
     
    Last edited: Dec 26, 2014
  2. JulianCruzA
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    JulianCruzA Active Member

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    Hey jasper :) Put the pictures to prove the transaction as I told you to and just wait , cyp will help as soon as he can :D

    CypriotMerks
     
  3. Gab
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    Gab New Member

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    Thanks,
    Here is the screenshot...
    upload_2014-12-26_19-7-20.png
     
  4. Sean
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    Sean Senior Member

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    What method did you use to pay?
     
  5. Gab
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    Gab New Member

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    I used my visa card.
     
  6. JulianCruzA
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    JulianCruzA Active Member

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    Do you have a picture of the email you got?
     
  7. Gab
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    Gab New Member

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    I wasn't sent an email. I don't know why? I had to look in my bank account to see if money was taken for the donation, and it was.
     
  8. Sean
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    Sean Senior Member

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    If it was taken get your bank statement and grab the transaction ID.
     
  9. Gab
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    Gab New Member

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    Ok I will do that
     
  10. Gab
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    Gab New Member

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    Here is what the transaction said when I logged on to my bank account.

    CHECKCARD PAYMENTWALL 41534 SAN FRANCISCO CA ON 12/26 -70.00
     
  11. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Archiving as the instructions are on the other thread.
     

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