So you're basically saying that you've donated to the server but you didn't receive the donor rank, am I correct? If you're experiencing any donation issues, please fill out the template below. Your in-game name: What item/donor package: Transaction ID/Picture of the receipt. You should also read this as well if you're experiencing donation issues: http://www.skyblock.net/threads/please-read-before-making-a-thread.27351/