This thread is quite bare. Do you have evidence? If so, please post screenshots of the order number or receipt. What server is this on? Have you waited the 24 hours required?
Try using gyazo to screenshot it and post the link. Also, has it been 24 hours since you donated? It can take that long.
You can post the transaction ID if you are having trouble posting a picture. We also need your username in game, and which server are you donating on?
