Bought $25 Donor But didn't get perks

Discussion in 'Help Archive' started by Mr.Derp, Jun 21, 2014.

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  1. Mr.Derp
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    Mr.Derp Member

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    I bought the $25 donor yesterday and I still haven't gotten the perks or commands. About how long does it take for it to take effect?
     
  2. StrayanPenguin
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    StrayanPenguin Well-Known Member

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    wait around 24 hours, then if it dosent work, email the support email (found on the donation site) and give them the transaction ID and say it didnt work,
     
  3. Mr.Derp
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    Mr.Derp Member

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    Ok, it hasen't been 24hours quite yet because I bought it last night at 8:00 p.m. U.S. Central Time.
     
  4. BobyFresh
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    BobyFresh Experienced Member

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    Usually it's automatically, at most 5-10 min, but just wait 24 hours and see if it changes, if not email customer support
     
  5. Bdarkslayer
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    Bdarkslayer Senior Member

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    For any action to happen, you will need to provide us with evidence.
     
  6. Mr.Derp
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    Mr.Derp Member

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    As in a copy of the receipt? If so, I have it saved.
     
  7. BobyFresh
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    BobyFresh Experienced Member

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    Yeah
     
  8. Mr.Derp
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    Mr.Derp Member

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    Merchant
    SkyBlock
    [email protected] to merchant
    You haven't entered any instructions.
    Shipping details
    The seller hasn’t provided any shipping details yet.
    DescriptionUnit priceQtyAmount
    Skyblock
    , Minecraft Username: Cooljames1916$25.00 USD1$25.00 USD
    Subtotal$25.00 USD
    Total$25.00 USD
    Payment$25.00 USD
    Payment sent to [email protected]
     
  9. Bdarkslayer
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    Bdarkslayer Senior Member

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    Do you have an order number?
     
  10. Mr.Derp
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    Mr.Derp Member

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    Where would that be?
     
  11. Bdarkslayer
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    Bdarkslayer Senior Member

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    Should be on the reciept? Want to send me a screenshot of the reciept? If you don't feel comfortable, it's okay. I'm just trying to provide the admins with the info so this can be solved faster. :p
     
  12. Mr.Derp
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    Mr.Derp Member

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    No its fine to take a screenshot. But what I just put is all the receipt had on it other then my address which I don't want to post on here for privacy reasons.
     
  13. Bdarkslayer
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    Bdarkslayer Senior Member

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    Send it to me in a private conversation and I will hide it so only our staff can see it, not regular players.
     
  14. keeper_of_flame
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    keeper_of_flame Experienced Member

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    Mr.Derp

    Was this ever resolved?
     
  15. Mr.Derp
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    Mr.Derp Member

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    Yea it was a while ago I just wasn't able to get back on here and tell you all.
     
  16. keeper_of_flame
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    keeper_of_flame Experienced Member

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    Glad to hear it got fixed for you. :heart:

    In that case I'm going to lock and archive this thread now. :)
     
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