Kit not received

Discussion in 'Help Archive' started by Erleichda93, Sep 20, 2013.

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  1. Erleichda93
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    Erleichda93 Member

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    I purchased a Cobble kit about a half hour ago. I saw the message saying it was credited to my account but I was in /ma j when this happened. I tried to access the kit after I left the arena but it isn't listed as one of my kits.

    Thanks,
     
  2. ZIGGYx2910
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    ZIGGYx2910 Well-Known Member

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    Hm, odd. I'd suggest contacting a staff member because i can not actually help you with such situation involving purchases.
     
  3. Erleichda93
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    Erleichda93 Member

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    Thanks but how do I do that?
     
  4. ZIGGYx2910
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    ZIGGYx2910 Well-Known Member

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    Don't worry before long a staff member is bound to see this, i will notify one of them though for you.
     
  5. Jokata_z
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    Jokata_z Well-Known Member

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    CypriotMerks is your best candidate. As he goes over the donations.
     
  6. TimePlaysGames
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    TimePlaysGames Well-Known Member

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    1. This is SITE SUPPORT *Moved to donation issues*
    2. What server is this on?
    3. Do you have a receipt of payment? If so then CypriotMerks can help you.
     
  7. Erleichda93
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    Erleichda93 Member

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    The server is SKYBLOCK.NET

    Yes, receipt and recap listed below - I tried to email CypriotMerks directly but received a server error.


    Last night I purchased a Cobble Kit for Skyblock.net server. After 5 minutes or so I did receive a confirmation of the receipt in game however I was in /MA J at the time. When I left the arena, my account did not have the new kit added. I've checked again this morning and my account still has not been credited. Below is a copy of my receipt.

    Hidden Content:
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    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     
    Last edited by a moderator: Sep 21, 2013
  8. Akrill
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    Akrill Senior Member

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    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     
  9. CypriotMerks
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    CypriotMerks Experienced Member

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    You should now have kit cobble.
     
  10. Erleichda93
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    Erleichda93 Member

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    Yes, I have the kit now - thanks for the help!
     
  11. TimePlaysGames
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    TimePlaysGames Well-Known Member

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