Donor Upgrade did not work

Discussion in 'Help Archive' started by mantbrwn, Jun 17, 2013.

  1. mantbrwn
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    mantbrwn New Member

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    I was previously a $25 donor. No problems. On Transaction @ 10:07:19PM PST I decided to upgrade to $50. Worked like a charm, but decided I'd change to $100 about 30 min later. The transaction went through but never changed to $100 donor.

    I have asked everyone and sent Noobcrew a Skype message with no luck. Can someone please fix this. Not worried about anything else but the Kit changing, the enchant ability, and god mode. Thanks.
     
  2. Hisiq
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    Hisiq Well-Known Member

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    Noobcrew - CypriotMerks

    (Cyp, I tagged you because if YOU tag Crew, there will be more chance of him coming to this thread ^-^)
    Thankyou.
     
  3. (robbie)
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    (robbie) Experienced Member

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    This is the first legit Donor mess up. (that I have seen)
     
  4. RROD
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    RROD Guest

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    Hi,
    I've saved and removed the attached images as they contain sensitive data for a public forum (transaction IDs). I've forwarded them onto Noobcrew. He should be dealing with it as soon as I hear a reply.
     
  5. mantbrwn
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    mantbrwn New Member

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    Thanks,
    Let me know if you need anything else.
     
  6. mantbrwn
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    mantbrwn New Member

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    Noobcrew - CypriotMerks

    I have provided proof. Sent messages and waited 5 days now. Will this ever get fixed or will I just continue to be ignored.

    RROD & WhySoDelicious have at least responded. But unfortunately they can't fix the issue. Maybe you need more people with the ability to correct problems.

    I know you have loads of spam & complaints but this is a business right? You can't run without the "Donations" but you promise something for the donations so you are selling a product. Customer Service maybe have someone work that because I don't think anyone is.

    Please take the time to at lease give a status update to us lowly donors that have supported the server because oddly enough we enjoy it.
     
  7. mantbrwn
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    mantbrwn New Member

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    RROD, WhySoDelicious, Reapzz and NoobCrew. Thankyou for all of your assistance in the matter. I really appreciate it and I know that you are busy. Again thank you I know this was :L . I greatly appreciate the final resolution :)
     
  8. lolfighter1234
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    lolfighter1234 Active Member

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    SO, its fixed?
     

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