Some players don't mix well, and it's been well known that sometimes the best approach is a bilateral mute of each other. But for whatever reason, this advice is not always followed. In the long term, this results in friction, and things escalate into situations that can be avoided. My suggestion is that staff can have the option to force a player ignore that only staff can remove. In practice, staff should issue two ignores, so that the ignores are bilateral, at least for most scenarios that this tool would needed on. Removal can be done thru an appeal process outside of the server. If the players have moved past their differences in a peaceful manner, maybe they can together request a removal of the bilateral mutes. This would give staff just another tool at their disposal, to be used when they see fit. And it would be a lesser punishment than lets say a server mute. But it would be a punishment that could easily stay in place for a longer time. Could easily be used as a Parole from a stronger punishment.
I don't believe this is a good thing as even if some people don't get along (I know I don't with a couple) there can be conversations on their server that both parties can contribute plus sometimes it can be hard if you only see half of convocation It could be nice to see staff have an ignore to force people but that also in consideration that most players on this server have alts and even if ignored you could jump on another account to see I'm in two places about this, but I would have to disagree. I don't think it should be added, but that's just my opinion.