Purchased 4 Legendary keys and eleytra on the webiste, I didnt recieve the items for some time, and right before i did, i jumped off my island. The items appeared in my inventory the moment before I died and I lost them immediately, I would like a refund.
I don’t know if much can be done about this situation. How did you fall off your island and what’s your ign? Kerahna Cyk753
I can confirm the purchase was made on May 29th, with items delivered 2 minutes after the purchase. Logblock records show you placing 4 keys and an elytra into a chest at your island later that day. The elytra was later moved to another chest on that island the next day, and then taken out. The records show you were in possession of the items for some time after the purchase. Unfortunately I cannot refund these items for you. (we do not refund for deaths in any case)
all 3 purchases were of that, but included premium/vip the one i lost my items in had premium for Farmwill, if you look at minecraft replay system, shortly after my purchase of 4keys+elytra+premium, you'll see me lost the items.
You have five purchases on file: - VIP to elite upgrade - 4 keys, elytra (the one I was referring to, that you mentioned in your original post) - 4 keys, elytra, premium - 4 keys, enchant table, VIP - 4 keys All the purchases (except the elite upgrade) were made on the same day, but they were all different in content. However, I still am not authorized to refund for any deaths. I would be able to get the item to you if the system had glitched and failed to deliver, but in these cases you did receive them and died after
Thank you for your thread on a recent issue. The issue has been resolved. This thread has been moved to the Help Archives.
