Our records show a $10 donation on August 19, 2016 for a Donor10 rank. This is the equivalent of the Skyknight rank. I do see that your username has changed since the time of your original donation. Please let me know if you have no rank in-game and I'll fix it for you.
Alright, thanks for letting me know. I've reapplied your rank. You should receive it within about five minutes after logging on to /skyblock and /classic. Thank you for your thread on a donation issue. The issue has been resolved. This thread has been moved to the Help Archives.