Purchase issue

Discussion in 'Help Archive' started by Colby McCarthy, Aug 18, 2018.

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  1. Colby McCarthy
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    Colby McCarthy New Member

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    In game name Cond1tioner i purchased skyward to sky god and never received it it have been over a week and i would at least like an explanation on why u guys have done nothing about it.
    here's my recipe to prove my purchase ik it doesn't show the name of the item but i was told u can look up records or what was bought and i would like a refund or to receive my item.
     
  2. Theo
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    Theo Active Member

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    Kerahna his old post wasnt replied to, just want to tag so you see it.
     
  3. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I see the most recent purchase on Aug 13 listed as "error" while your previous purchases were listed as "complete". Can you send me the transaction ID, and check if the money was withdrawn from your bank/credit card?
     
  4. Leeeroieee
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    Leeeroieee Well-Known Member Premium

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    Hello Cond1tioner, Sorry for the late reply. I have verified in-game that your Skygod rank has been applied in-game.

    To protect your privacy, I have redacted personally identifiable information from your posts before archiving this thread.

    Sorry again for the late reply and thank you for your kind patience.

    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
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