10% off Coupon not functioning.

Discussion in 'Help Archive' started by Wardalicious, Jul 23, 2018.

Thread Status:
Not open for further replies.
  1. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    Hello,

    I have this 10% off coupon:
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
    However, when I attempt to use it, it states:

    "You are not allowed to redeem this coupon."

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
    I was able to use 2 10% off coupons on my last purchase, so I am puzzled as to why it is not working this time.

    May I please have some assistance? :)
     
    Last edited by a moderator: Nov 16, 2018
  2. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    I checked that code and it looks like it's inactive, which means it's already been used. Where did you get the code from?
     
  3. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    I've gotten 4. I've used 2.

    I got it from an E-Mail, after purchasing on the website:

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**


    and here are the two I have used:

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     
    Last edited by a moderator: Nov 16, 2018
  4. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    Not sure if this would affect anything, but... I attempted to use that code in my first comment, as the third discount, when I bought the rank in the second comment. It gave me the same message then, too.

    My theory is it may have not let me use three discounts, but in doing so, registered me as using it. Just a guess.

    At any rate, I have four, and have only used the two in my previous comment, above.
     
  5. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    Here is the other 10% coupon, that I have yet to use:

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     
    Last edited by a moderator: Nov 16, 2018
  6. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    That one is still active, so it can be used!
     
  7. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    I understand that that one can be used, I've attempted it. My issue is the one I originally posted, won't work. I have not used that one yet.

    This is my dilemma.

    I have used:
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**

    I have not used:
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**

    Is there anything that can be done?
     
    Last edited by a moderator: Nov 16, 2018
  8. Kerahna
    Offline

    Kerahna Administrator Administrator Forums Administrator

    Joined:
    Jul 5, 2013
    Messages:
    8,185
    IGN:
    Kerahna
    It's listed as having been used already, so I can't do much about that. I don't have any ability to check which purchase it was used on.
     
  9. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    I'm not sure what can be done. I am only certain that it has not been used, by me.
     
  10. Wardalicious
    Offline

    Wardalicious Well-Known Member Premium

    Joined:
    Jan 23, 2014
    Messages:
    395
    IGN:
    Wardalicious
    This has been resolved.

    Please archive.
     
  11. Michael
    Offline

    Michael Active Member

    Joined:
    Jun 17, 2016
    Messages:
    1,853
    IGN:
    michael1234
    Thank you for your thread on a donation issue. The issue has been resolved.
    This thread has been moved to the Help Archives.
     
Thread Status:
Not open for further replies.

Share This Page