Chargebacks.

Discussion in 'Other/Uncategorized Suggestions Archive' started by athyrix, Aug 10, 2017.

  1. athyrix
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    athyrix Senior Member Premium

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    In the ban appeal section 3/4 of the appeals are from chargebacks that other people have done to a player. My suggestion is that if players have proof of who upgraded them to a rank then that person would be banned instead of the player who was upgraded. Instead they'd just go back to their rank before the chargeback. It's extremely unfair how players have to suffer a punishment for actions they did not do.
    Example:
    Dough: I want an upgrade to donor400!
    Player: Sure I'll do it for you! 750 diamonds please!
    Dough: Here you go!
    Player: There I did your upgrade!
    Dough: OMG thanks so much!
    Player: Dang it I need money to buy my 175th fidget spinner.. -chargebacks-
    Dough: Oh no I'm banned :[ -appeals-
    Moderator: Do you know who upgraded you, and do you have proof of this?
    Dough: It was player! Here is an image. <image with trade with person>.
    Moderator: Thanks I'll ban them, was your previous rank donor250?
    Dough: Yes.
    Moderator: Okay, you're donor250 now!

    How it would work above would make more sense than the player with the account chargebacked gets banned.
    Thanks.
     
    • Support Support x 24
  2. Wolfie
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    Wolfie Well-Known Member

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    Absolute support. I see many people get banned every day because of chargeback.
     
  3. MrBenCraft
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    MrBenCraft Well-Known Member

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    Would the player be refunded the rares/diamonds they used?


    Sent from my iPhone using Tapatalk
     
  4. bERYbERRY
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    bERYbERRY c000000000000000kies Builder Premium

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    I was thinking of suggesting this idea before a few months ago but I never did. Anyways support cause that did be so unfair as the player who other player bought him the rank gets charge backed and is innocent and doesn't deserve that so the guilty one, the one who charge backed him would be banned instead..
     
  5. Gumo
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    Gumo Well-Known Member

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    Ok this is a really good/useful thread that I think will help a lot of people. Good job on being a great, active mod and great suggestion.
    ALSO
    I'm literally dead.
     
  6. Rolly
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    Rolly Senior Member

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    The thing is that BuyCraft is set to automatically ban the player after he was chargebacked. The system bans the players with the rank and not the one who bought it, I've used BuyCraft and I haven't found a way to configure it so the player that has bought the rank/perk to be banned and the player with the new rank to be deranked to his previous rank.
     
    Last edited: Aug 10, 2017
  7. poggers
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    poggers Senior Member

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    support omg
     
  8. athyrix
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    athyrix Senior Member Premium

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    Yes a moderator would go locate the items.
    What would happen is that the player would be banned at first, then they create an appeal and show proof that a different person did it to them. So they would be unbanned and that player would be banned. Like so in the example.

    Thank you! :]
    Thanks :]
    Thank you, you're so kind xD.
    Thanks :]
     
  9. Rolly
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    Rolly Senior Member

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    I agree but the deranking has to be done manually by someone who has access to PeX and so the unban as well.
    I don't think that's possible to do with BuyCraft but it may be.
     
  10. Lycel
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    Lycel Senior Member

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    I like it! :O The only trouble would be pexing someone to donor250--Only Cyp can do that, right?
    Otherwise, support. It seems unfair when a player is banned for something they didn't do.
     
  11. amy
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    amy Guest

    definite support yes please
     
  12. 52Phenomenon
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    52Phenomenon Super Moderator Super Moderator Events Manager

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    100% support, yes.
     
  13. Eggyolk2OO2
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    Eggyolk2OO2 Experienced Member

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    This is a great idea. Support.
    I've been chargebacked before and its so frustrating. But what if you don't know who chargebacked you? Like they buy you an item without you knowing and then chargeback. You have no proof of who did it.
     
    Last edited: Aug 10, 2017
  14. athyrix
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    athyrix Senior Member Premium

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    Thanks guys :]
     
  15. LegoCollecter14
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    LegoCollecter14 Well-Known Member

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    Support. Havent Had This Issue Because Ive Done All The Buying Myself, But Someone Getting Banned For Something They Didnt Do is Complete BS
    Also We Have This Happening;
    Dough: Working On New Fidget Spinner Shrine
    Player: Gee I Really Hate Dough *Buys Kit 4 Dough.... Chargebacks*
    Dough: *Banned*
    Player: =t
    Dough: ARUGH WHUT TEH F***
    Dough: -appeals-
    Mod: Do You Know Who Upgraded You?
    Dough: IDK.. Player Really Has It In For Me Tho
    Mod: Proof?
    Dough: =/
     
  16. Eggyolk2OO2
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    Eggyolk2OO2 Experienced Member

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    Exactly what I stated a couple minutes ago. There's not much you can do in this situation but spend the money to be unbanned
     
  17. LegoCollecter14
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    LegoCollecter14 Well-Known Member

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    Theres No Way To Really Stop That Besides Figuring Out What IP Was Involved In The Charge Back And Then Doing Some Investigating Sadly
     
  18. Skyzi_x
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    Skyzi_x Well-Known Member

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    Support,
    People should make sure that they can trust the person before doing stuff that can cause up to this.
     
  19. SashaBankzz
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    SashaBankzz Guest

    Support. I prefer being a lil donor25 than banned
     
  20. Emerald
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    Emerald Senior Member

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    Support, don't see why not. It's a common issue here
     

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