In Need of Serious Help

Discussion in 'Help Archive' started by ZLATANFC, Jul 15, 2017.

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  1. ZLATANFC
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    ZLATANFC Member

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    Your in-game name: ZlatanFC / SlimyApple_
    What item/donor package: 100$ package for 50$ because of the summer sale
    Transaction ID/Picture of the receipt.
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    So I bought donor100 for 50$ and paid through guest pay in PayPal. The transaction went through on my bank but not through the server. It's been over 48 hours.

    the PayPal receipt is here.

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    Last edited: Jul 15, 2017
  2. ZLATANFC
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    ZLATANFC Member

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    When I purchased it, Paypal showed my receipt, but since I payed through guest pay, they didn't email it. I do have the transaction from my bank.
     
  3. athyrix
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    athyrix Senior Member Premium

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    Hey there! We are so sorry that your purchase malfunctioned! Your evidence in the screenshot(s) provided seem to look okay, I will message CypriotMerks the link to this and hopefully you will get your deserved rank! Please bear with us and extreme apologies for any inconvenience caused to you today. :)
     
  4. ZLATANFC
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    ZLATANFC Member

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    Thank you, I am still waiting for a call with Paypal to get my receipt for more evidence.
     
  5. ZLATANFC
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    ZLATANFC Member

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    I finally contacted PayPal and received the receipt for more evidence. please don't give my alt SlimyApple_ donor 100 but give donor 100 to ZlatanFC because was logged on the wrong account
     
  6. athyrix
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    athyrix Senior Member Premium

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    Did your rank move on to your other account? (SlimyApple_)
     
  7. ZLATANFC
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    ZLATANFC Member

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    No, none of my accounts, I called paypal and they said it went through.
     
  8. athyrix
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    athyrix Senior Member Premium

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    Have you checked the SlimyApple_ account?
     
  9. ZLATANFC
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    ZLATANFC Member

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    Yes I have.
     
  10. athyrix
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    athyrix Senior Member Premium

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    Could you show me some proof that the rank wasn't applied to your other account?
     
  11. ZLATANFC
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    ZLATANFC Member

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    Dough you're a bit late, I handled the problem with Cyp a while ago, you can close this thread
     
  12. iballisticbunny6
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    iballisticbunny6 Senior Member

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  13. SakuraWolf
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    SakuraWolf Well-Known Member

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    Kind regards,
    The Staff
     
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