You agreed to the terms and services so yeah. We're not bending any rules, people think their "mates" will laugh if they get banned, whatnot. So we become more strict on the offences. You're supposed to learn from them and not leave it with a blind eye.
It's just gotten to the point the last 2 years have been nothing but players vs staff and stupid crap day after day after day. I don't really care, I have a job to do and it isn't arguing with children. It is old and tiresome. After the one thread I just zoned out and began being the fabulous Mercy main I am.
And still mods wouldn't follow them. They'd find loopholes and other crap to piss off people and ban them for no reason
Honestly, I feel like some people will target anyone and say it's 'post farming'. If they're giving a reply, so be it, it's not like they're just constantly spamming the same thing over and over again. People are allowed to reply to people, let them be. And just to add to this, I guess if they're promoted it must be that they seem to be in a good enough position to be a mod. I just really depends on how players see mods, some think some are biased, others might not.