Regarding Feedback Threads

Discussion in 'Discussions Archive' started by MindSensation, Mar 30, 2017.

  1. MindSensation
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    MindSensation Senior Member

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    Contrary to popular beliefs, us moderators actually like feedback from the community when we request it. Feedback is a positive thing that allows each of us to improve and make the server a better place, so long as it is done properly. This is the point of staff feedback in the first place.

    However, the status quo of skyblock has shifted away from useful feedback towards flaming, harassment, and disrespect. Rather than give legitimate feedback, many opt to just simply say "you're a horrible moderator and I hope you get demoted" (and that's putting it lightly). I've seen players get banned for posting incredibly rude and disrespectful things about moderators, and afterwards the player still manages to wonder why they're banned in the first place, claiming that they were just "giving feedback." That's not feedback. You can't just harass people and claim you're providing constructive criticism for the same reason that you can't sling insults at others and claim it's just "your opinion." You're completely entitled to your opinions on each and every moderator - we respect that - but you can keep comments that are aimed to belittle and put down staff to yourself.

    With that being said, I'll address what makes good feedback successful.
    • Good feedback is written respectfully with the intent to bring about a positive change in mind.
    • Good feedback doesn't just tell moderators the areas they need to improve in, it tells them how they should go about doing so.
      • For example, instead of saying "you're not active on the forums," you could say something like "I don't see you post very often on the forums. In order to address this, you could try posting more in discussion, off topic, and help threads in order to get a better sense of how the community is feeling."
    • Good feedback is unique; it doesn't repeat what everyone else is saying.
      • For example, if a moderator is inactive, and players have posted multiple times requesting them to be more active, it's probably not a good idea to post feedback saying, "you're inactive; please be more active." The moderator most likely knows this already and is hopefully attempting to fix the problem. Feedback saying the same thing over and over is redundant unless the moderator continues to act out of place after receiving the feedback.
    • Good feedback includes both things that a moderator can improve and things that a moderator is doing well already.
      • It's hard to judge how good of a job we're doing. Hearing what we're doing well helps us to continue doing that without questioning whether we're doing the right thing or not.
    • Good feedback isn't simply "I like you" or "I don't like you." It instead focuses on actual constructive criticisms that may be made about a moderator.
    Hopefully this makes it easier to understand the frustration that some of us moderators feel when reading feedback threads. We love feedback, and it's good to hear from you guys; it's just hard to improve when the "feedback" given isn't actually feedback to begin with. With this, I encourage you all to rethink the way you give out feedback if you wish to benefit the server.
     
    Last edited: Apr 3, 2017
  2. Wonkie
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    Wonkie Experienced Member

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    address*

    sorry ocd issues
     
  3. MindSensation
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    MindSensation Senior Member

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    Good catch! I wrote this on my phone, so let me know if there are any more errors.
     
  4. Wonkie
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    Wonkie Experienced Member

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    Should be giving
    - Second paragraph, second line

    Other than that it's fine by me.
     
  5. MindSensation
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    MindSensation Senior Member

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    I'm not sure about that one. That would create a tense error with the rest of the sentence. I could change it to this:
    It doesn't really bother me enough to change it. It's really just your personal preference/style.
     
  6. Xethorias
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    Xethorias Senior Member

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    i gave feedback to who i wanted to, these are not rules so i'll make it how i wish.
    thank you.
     
  7. clxrity
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    clxrity Experienced Member

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    If you're just making threads to get away with disrespecting mods, then yes, I would suggest you look at these like rules and follow them. There is no reason to make a feedback thread if it isn't actually with the intention of benefitting moderators + helping them improve.

    Doing "<insert mod name>: I'll skip you"
    is not helpful and obviously just trying to be rude. Don't include them if you'd prefer not to give them input.
     
  8. MindSensation
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    MindSensation Senior Member

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    Of course, Benji. Write your feedback however you'd like to. The reason I wrote this thread was to help those who wanted to positively benefit the server by getting moderators to understand the things they need to do better. The tips I suggest are what help us as moderators, but if you'd like to do yours a different way that's completely fine - it just might not help.

    Note that the forum rules still apply, and any form of harassment, bullying, or belittlement included in feedback threads will not be tolerated.
     
  9. Xethorias
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    Xethorias Senior Member

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    I have a right to put everyone in it. I skipped him cause I'd prefer not to get banned.
    AS I SAID I Won't HARASS THEM LIKE I GET HARASSED BY MODS. I DON'T WANT TO GET BANNED SO I WILL FOLLOW THE RULES -- I know, I know the rules and TBH threads mean nothing. I just wanted to give my overall feedback
     
  10. Cheesy
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    Cheesy Senior Member

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    I made a mistake about before but now as mod I can do whatever I want :p
     
  11. EquineShanghai
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    EquineShanghai Experienced Member

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    my feedback slowly just turns into a rant, and then a disaster. lol
     

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