Donator Rank Gone

Discussion in 'Help Archive' started by -Fields-, Feb 21, 2017.

  1. -Fields-
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    -Fields- New Member

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    Hey! My username is Fields and I used to be very active around 2 years ago. I was a SkyGod and had Fly, and my brother was the cheapest donator rank and also had Fly. His username is Midget_

    We got nostalgic today and decided to start skyblock again. We quickly remembered this server and decided to hop back on only to find that our donator ranks were gone. How do I resolve this?

    - Thanks, Fields
     
  2. Daniel
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    Daniel Well-Known Member

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    This thread shows a similar issue.

    Maybe try the tips that are there?
     
  3. -Fields-
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    -Fields- New Member

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    DanGaEb
    I do not want to change my name because I don't want to risk losing my current one as it is my name IRL. I don't even remember what my name was back then tbh. Is there any other solution?
     
  4. Daniel
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    Daniel Well-Known Member

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    What's your current IGN?

    Also, you can change your name every 30 days and I believe that from 0-37 days, only you can use the name so from 31-37 days you can change it back to what it is currently.

    I may be wrong though...
     
  5. -Fields-
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    -Fields- New Member

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    Currently my name is Fields.
     
  6. athyrix
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    athyrix Senior Member Premium

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    Have you tried e-mailing [email protected]? That would be the quickest way to help solve your issue. I don't recall hearing about any rank resets, but I'm sure it was just a misfortunate event.
    -
    Do you think you could search for a transaction e-mail for the items you purchased? If you do find it, it would be helpful if you upload it to gyazo.com and then place the image in the following format [Hide!] <transaction here> [/Hide!] but without the !.

    I hope your issue gets sorted quickly.
    Good luck :)
     
  7. AkumaThePuma1
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    AkumaThePuma1 Member

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    Have you tried e-mailing [email protected]? This is the quickest way to help solve your issue.
    -
    Do you think you could search for a transaction e-mail for the items you purchased? If you do find it, it would be helpful if you upload it to gyazo.com and then place the image in the following format [Hide!] <transaction here> [/Hide!] but without the !.

    I hope your issue gets sorted quickly.
    Good luck :)

    Accomplishes "writing." This is a good way to get your items back by following what Accomplishes has said.
     
  8. -Fields-
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    -Fields- New Member

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    Will do this! Thanks.
     
  9. Emerald
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    Emerald Senior Member

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    IGN:
    TheEpicEmerald
    Has this been resolved?
     
  10. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    Archiving due to inactivity. If you still are having issues please contact higher staff who will contact Cyp for you. Ensure to find the relevant proof. Thank-you.
     

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