Wrongfully Banned for Chargeback?

Discussion in 'Appeals Archive' started by ItsWoody, Nov 29, 2016.

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  1. ItsWoody
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    ItsWoody New Member

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    Hi,

    My friend, Joeli_Ollie was unbanned recently after purchasing an unban pass. When the issue was resolved and he was unbanned by staff, seconds later he was banned by console for chargeback. I was wondering if it could be clarified when exactly the item that was chargedback was bought and what it was, because in the last 2 years (He was banned for 2 years) the only thing that was purchased was the unban pass, and before that he did not have any chargeback claims open before he was banned.

    He is willing to send me his bank statement and post it here showing that no purchases made by him was chargedback (as he used his card, not paypal account as he doesnt have one)

    CypriotMerks Noobcrew

    OhWonder as you were helping in game and may know someone else that could help and tag
     
    Last edited: Nov 29, 2016
  2. Fun
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    Fun Tyler Jøseph Premium

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    Did they chargeback on a rank or unban?
     
  3. ItsWoody
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    ItsWoody New Member

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    Neither he nor I knows, Which is why we're requesting a buycraft history check to see. Joeli didn't charge anything back so it can't of been the unban
    fungamer333
     
  4. ItsWoody
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    ItsWoody New Member

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    He just said if need be, he will buy another unban pass for this all to be over
     
  5. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Unbans can only be purchased once and cannot be used for charge back bans. Your friend needs to email [email protected] with receipt and explain what happened, and cyp can take it from there.
     
  6. ItsWoody
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    ItsWoody New Member

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    He has tried that, and it says that the email hasnt been used in a while and failed to send, which is why ive brought this to the forums on his behalf
     
  7. Emerald
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    Emerald Senior Member

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