I purchased the upgrade from Donor25 to Donor50 two days ago and the money has been paid but no upgrade has taken place.
Are you absolutely positive that you had donated under the correct section along with an accurate username? BuyCraft is very precised. How long ago did you purchase the rank? The server owner had directly told me that it's best to wait 48 hours before posting your issue.
As I already said in my thread i had made the purchase 2 days ago. And yes im sure i did it in the right place. I did /buy in the game and linked everything from there
Apologies, your best bet is either PM the administrator along with the title message of "Donor upgrade issue" or catch him in-game and speak to him directly from there.
It'll take time my friend. I wish I can help but there is simply nothing I can do but try to contact the administrator myself.
Did you message Cyp about this? Also this probably won't help but CypriotMerks for your consideration?
CypriotMerks is the only one who can deal with this. Sorry for the wait but Cyp is often a busy person so this might take a while. Best of luck on getting your rank!
Thread Locked as donor has been received. If you disagree to this action, please report this post, and a moderator or administrator will reconsider it. Kind regards, The Staff