My donor50 didn't work

Discussion in 'Help Archive' started by JackyPlayzMC, Jun 1, 2016.

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  1. JackyPlayzMC
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    JackyPlayzMC Member

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    Name of account which held donor: BrokenBusterx
    New account name: JackyPlayzMC
    What rank you had:donor50
    The server you were a donator on:.net
    Transaction ID (Please put this in hide tags): I don't know what this means

    I bought my account today. After that I bought donor50. Then I changed my name. It gave me the spawner and the enchanting table but it dos'nt write donor next to my name and when I do /fly it says I don't have access
     
  2. Fun
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    Fun Tyler Jøseph Premium

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    So you changed your name during the donor transaction?
     
  3. JackyPlayzMC
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    JackyPlayzMC Member

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    Ya.
     
  4. Emerald
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    Emerald Senior Member

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    TheEpicEmerald
    You need the transaction ID, go to your email and you should get one. Just put it in a spoiler and before you do it put [Hide.] in front of it

    Ex. do [Hide.] THF3F75490545KD4. Also do not put the period after Hide, it is only so you can see it. That will be my transaction ID and only the mods and up can see it. There are currently issues happening with changing your name and not keeping donor. This is a glitch however with BuyCraft and we hope they will fix it soon.
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    If you did it when you purchased it and it didn't come through yet, you changed your name. You can contact Cyp since we cannot fix that. You should've just waited until you got it then changed your name or changed your name before. The rank probably when to your old account name.
     
  5. Fun
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    Fun Tyler Jøseph Premium

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    JackyPlayzMC please respond soon if you haven't received your rank.
     
  6. Fun
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    Fun Tyler Jøseph Premium

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    Thread Locked due to inactivity.
    If you haven't received your purchased donor rank yet, please report this post, and a moderator or administrator will reconsider it.

    Kind regards,
    The Staff
     
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