Today a player was banned for divulging someone's credit card number, name, address, CVV and expiry date.
The majority of players probably would have missed it had they not seen the Moderators ban message.
On seeing the ban message and all the talk about it, only then did I scroll up to see what was said.

Moderators need to be able to make these bans quietly not drawing attention to them.

 

Correct me if I am wrong but I believe they have the ability to make the bans quiet but they choose to make them viewable on purpose. Again, correct me if I am wrong, but I have seen multiple of my bans and warnings not come up in public chat.

 

Drogo did previously suggest a set of staff guidelines, something that this could have been added to, but that was deemed not necessary.
I'm sure the owner of the credit card might disagree.

 

Drogo really doesn't accept that excuse for not bettering the procedures.
With no guidelines, steps to follow, boxes to tick, etc. these errors are more likely to occur.
There are always safeguards' and guidelines that can be put in place to reduce risk of human error.

If there was a prompt to private the ban message before it was posted, or if they were made private by default so making it public was a deliberate action, this wouldn't happen.

 

Why, whenever Drogo makes a suggestion to better the server, do staff take defensive action?

 

As would the owner of the credit card whose details were shared with the 100 or so players that were online at the time.

Staff have the name and address of this person. They may wish to attempt to alert them or the bank that issued this credit card?

 

Maybe not defensive so much but dismissive.
Good to see that it is being viewed as having some value now.

 

Drogo knows it wasn’t made public on purpose. And yes it was an unfortunate error but it is an avoidable error.
The issue is all bans are public by default and that is on purpose.
Make it private by default and problem solved.

 

Yup they do have the ability and also yup

 

although i don’t like the idea of having the notification automatically/permanently silenced, let’s just find a way to make it easier to silence it yah? i’ve never been a mod so i’m not sure of the exact command, but i’m just giving this as an example. just apply my example to how the command actually is lol. it should be like this: “/ban <player> <reason> <hidden?>” and where it says hidden, just put yes or no. and if nothing is inputted, then the ban message should automatically be unhidden. idk how easy it would be to code that in but i don’t think it should be hard if you’re someone like Dex. and like i said, idk how the command is or looks like, but i’m sure they can add that “hidden?” part to the end of the command and then a response can be “yes”, “no”, or no input, meaning the ban message will be displayed public.

 

That's exactly what Drogo has already said. Except it should be hidden as a priority, rather than unhidden...

 

The title of the thread is slightly misleading; I think the real suggestion is the quoted part here, and I fully support it. As Drogo stated, this was an avoidable error, and I think this change is a relatively simple no-brainer that would help out a lot in terms of avoiding this type of thing in the future.

 

Closing this and moving it to the archives.
This suggestion is already in place and possible to do so as a staff member! This is a decision made by the staff member issuing the punishment. 75% of the time punishments are silenced.
As an example, an exception to this could be when we’ve received a lot of reports for the same person.

Thank you for the thoughts shared. It’s interesting to read.
If you’d like to discuss any further thoughts on this topic I recommend another thread rather than a suggestion - thank you