Resolved Misclicked, lost 30 grass.

Discussion in 'Help Archive' started by _joosuke, Feb 11, 2022.

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  1. _joosuke
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    _joosuke Member

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    So I was at TopDeals, note that I haven't played in a while, and I forgot how to buy things. I went in one of their casinos, and misclicked the 30 spin, and lost the 30 grass. Nothing even came out of the casino, which made me even more annoyed. And when i try to mail them in game, it says 'User does not exist' or something of the sorts. Pleas get back to me as soon as you can.
     
  2. Adriansop
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    Adriansop Developer & Super Moderator Super Moderator Developer

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    I can come on and give you 30 grass :)) what's your in game username?
     
  3. Sky
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    Sky Well-Known Member Premium

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    Yeah sadly we can't do anything about that but it seems that Adrian is kind enough to refund the grass for you :D
    They should not have a casino open that's not in stock though
     
  4. _joosuke
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    _joosuke Member

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    Thank you so much! I can't b on the game now though, as I'm at my grandparents house, is tomorrow fine?
     
  5. Adriansop
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    Adriansop Developer & Super Moderator Super Moderator Developer

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    Sure! I saw some donation chestshops at your island, would you like me to use those instead?
     
  6. _joosuke
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    _joosuke Member

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    Sorry I replied so late, I was away all day, but I can recieve the grass now, yeah. Thank you so much again.
     
  7. Ca1
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    Ca1 Guest

    their casino is literally scamming players and you cant do anything about it?
     
  8. MorayEel
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    MorayEel Active Member Discord Moderator Premium

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    Helpers have no ingame perms
     
  9. Ca1
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    Ca1 Guest

    yeah but they said "we" and in saying that i believe they would be speaking on behalf of the whole staff team
     
  10. Sky
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    Sky Well-Known Member Premium

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    I had said we cannot do anything about it as we cannot do anything about them misclicking on the casino part
     
  11. Ca1
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    Ca1 Guest

    i mean you could shut down the casino
     
  12. Sky
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    Sky Well-Known Member Premium

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    Which casino was it? It could be one that doesn't guarantee a surprize
     
  13. _joosuke
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    _joosuke Member

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    Sea Spire casino
     
  14. Ca1
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    Ca1 Guest

    it literally gives nothing
     
  15. Sky
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    Sky Well-Known Member Premium

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    I can message the casino owner, you can also always feel free to msg the owner or /mail them and they should most of the time refund you. It seems that kuriboh_kun owns this casino so I will tell him that his casino is not working
     
  16. _joosuke
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    _joosuke Member

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    I am now offline, if you're online while I'm not, just use the donation box. Thanks
     
  17. Sky
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    Sky Well-Known Member Premium

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    The casino owner has told me that he would gladly refund the grass, if you want I can tell him your ign and let him msg you
     
  18. Ca1
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    Ca1 Guest

    i lost 10 grass
     
  19. SoySauce
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    SoySauce Active Member

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    contact em or report em: id do the first then second. 10 g isnt much but its annoying to get ripped off knowing someone made profit off u by scamming u.
     
  20. Adriansop
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    Adriansop Developer & Super Moderator Super Moderator Developer

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    Done! It's in the chest that sells cobblestone. Hope you can get in contact with that casino owner soon too ^^
     
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