Your in-game name: FrutieDino93
What item/donor package: Donor50
Transaction ID/Picture of the receipt

 

TheSugarCane for your consideration.

 

When did you buy it?

 

I bought it on Black Friday and I was told to make this thread and show proof then I would get the donor50 since it didn't work

 

Try waiting a few more days. It may come soon

 

But since I provided proof, why can't I get it?

 

Moderators cannot give it to you, only admins/owners can.

 

How do I contact one? I want my rank

fungamer333?

 

I'd wait until tomorrow, it's only been 24 hours. It can take up to 48 hours. If you continue to experience these issues with your rank, email [email protected] or [email protected].

 

I just want my rank

 

You will get your rank eventually, you have your proof. It would just be best if you waited 24 more hours before contacting the administrators.

 

Ok thanks

 

I just checked again and I don't have the rank Please help

 

Hmm, there might be a problem in the BuyCraft system. If I find Cypriot, I will tell you where he is so you can chat with him. (In=game, TeamSpeak, etc.)

 

I've tried in-game and I've sent him a pm in forums so I'm not sure? Can mods help?

 

Some moderators have better contact to him, so they'll be sure to contact him for you if this is a running issue at the time.

 

Who should I contact?

 

I believe all supermods have the strongest contact, but some other moderators are able to contact him the same way.

 

Ok, honestly I just want my rank

 

Cyp isn't on, when may I get my rank?