Your in-game name:ethan1705
What item/donor package: donor 10 for ozapengiun
Transaction ID/Picture of the receipt.i dont have it due to the purchest but i have the order number

Hi skyblock players! I recently purchased donor 10 for ozapenguin but my transaction is on hold. I don't have a recipe because the payment is not completed yet because of this issue. And after I checked my bank account the money was taken from my account already. And am stuck on this loading bar too

 

Just wait and if it isn't done within 24 hours, inform us. It shouldn't take too long to complete.

 

ok thanks but do you have to give your id and stuff?

 

Does ozapenguin know about this

 

yes 100%

 

No, just wait for the transaction to be completed. If it doesn't work, you'll need to contact Cyp or support, but first, let's wait

 

ok. because am very scared am going to loose 10$ us because am canadian

 

Do I have to be online to get the rank? I have been online, waiting for almost 2 hours, and a few minutes ago I went into an afk pool, but I can't just stay on all night.

 

ok you can go i will deal with this. sorry about that

 

Hello, if the purchase is still in the loading phase give it time. The purchase can take up to 48 hours so, be patient. If it doesn't transact by them contact Cyp or Put the ID. in a private so only they can see it.


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I will try to stay on as long as possible. It's not your fault.

 

ok thanks

 

thanks for the advice

 

Your welcome, reply if it works or if anything goes wrong


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Still hasn't worked. I am paying for this so it needs to hurry up

 

Are you Ben?

 

Did anything happen?

 

Idk but I know your going to get the rank. And i hope it doesn't take a month because am using the 150k for a project on my island for mods/payers

 

Yes I am

 

ethan1705 has this been resolved?