Confirmation Email Issues?

Discussion in 'Help Archive' started by Pile, Dec 22, 2015.

  1. Pile
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    Pile Well-Known Member

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    I have a few people who haven't been getting their confirmation emails sent when making a account here. Is there an issue here currently and if so what is the current route to getting their accounts verified?
    Zambiana I had one player message you on MV forums and has not heard back.
    Still not sure if that is the best way to contact you.
     
  2. Dewsiee
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    Dewsiee Boss Member

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    It happens a lot with email services such as Aol.com as well as Gmail.com. I know for a fact that Yahoo.com works itself.
    This is something only the admins can look more into, but I added all I really knew about the issue, good luck.
     
  3. Pile
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    Pile Well-Known Member

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    We have been having the issue on MV as well.
    I just have one of the mods send me the login information privately and I confirm it through acp.
    I just need to know what process Zamb has set here to help players with confirmation issues so I may direct the ones coming to me for help.
     
  4. Dewsiee
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    Dewsiee Boss Member

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    Ah, I understand perfectly, I bid you luck. :)
     
  5. LivingShadow
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    LivingShadow Experienced Member

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    Same, I tried making a account on Mineverse, and I couldn't receive the email.
     
  6. Pile
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    Pile Well-Known Member

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    You can pm me privately here with your forums username and email associated with the account and I can validate it for you on mineverse.

    I'd love some feedback from the staff here. :sorry:
     
  7. Tribal
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    Tribal Senior Member

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    When I made this account back is 2013 and I couldn't find my confirmation email, but when I checked the spam section it was there. I don't think that's for everyone but it was for me.
     
  8. Pile
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    Pile Well-Known Member

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    Are confirmation emails an issue here currently?
     
  9. Tribal
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    Tribal Senior Member

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    I wouldn't know, I'd have to make a new account to find out. :p
     
  10. Pile
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    Pile Well-Known Member

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    -.-
    You haven't heard anything from members in game stating they are not receiving their confirmation emails?
     
  11. Tribal
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    Tribal Senior Member

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    nope.
     
  12. Sean
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    Sean Senior Member

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    I haven't heard about this at all. However, I replied to the PM's on Mineverse, it wouldn't load correctly for me these past few days.

    Pile, if you could direct people to me on the MV forums if this occurs, I'd be glad to assist them, I'm doing the same method as you, it's what I did before.
     
  13. Pile
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    Pile Well-Known Member

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    Thanks for the quick reply.
    Means a ton.

    Hope you have a great Christmas Sean. :heart:
     
  14. KingAlex
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    KingAlex Active Member

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    Just emailed Pile. Its happening to me.
     
  15. TalentedJosh117
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    TalentedJosh117 Well-Known Member

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    Will an account login here work there as well or does another need to be set up? My brother is going through these troubles so it would be nice if I could use my account from here to msg there.
     
  16. iBlazeRunner
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    iBlazeRunner Active Member

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    It happened to me. All you have to do is go to spam. It should be there.
     
  17. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    I have heard a lot about confirmation email troubles. I had used a gmail account recently and it worked out fine. Others have no such luck. Hopefully this is all resolved properly in the future.
    I will go ahead and archive this as it looks like you guys have it sorted out between yourselves :)
    Thank-you for the question :)
     

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