Accepted Mute & Ban Appeal

Hey Soy, thank you for appealing.

I won't go too in-depth on your chat behaviour since you get the gist of it. So allow me highlight the second reason for your punishment.

You were advertising a book with a gift card code in your casino. You also put the same code up for sale in a shop, which was not advertised. The book that was on sale also had no information on what it actually was. It was bought, but the buyer wanted a refund because (1) he didn't want a gift card and (2) he didn't know it was a gift card. You declined his request, but in the end you still used the gift card yourself, which you had no right to, and the buyer was left with nothing.

I'm sure you notice the issue there. You don't believe you were scamming, and to nuance it I don't believe your intent was to scam. But the events that led to this situation, the unadvertised and unclear gift card shop and the fact you used it yourself after selling it, is nevertheless a scamming situation regardless of the intent. I don't have to tell you that scamming isn't welcomed, but this case was something you could have avoided. Instead, another person experienced the consequences of your actions. Again, the player paid 5 million in balance and was eventually left without a gift card.

Does this clarify a little that even if you didn't intend to scam, the player on the other end was still scammed based on the events that took place?

 

Thank you for understanding. I hope that in the future you can make more positive choices and consider others who may be impacted by them. Decisions we make may not always match the intended outcome. So it's good to take the time and think about how others see what we do, and be attentive with things like trading.

I also wanted to go over why balance from your brother's account was taken to revert the gift card trade. I apologise if I didn't word it correctly in your report, so to reiterate: the outcome is that 5 million from your brother's balance is taken to refund the player that bought your gift card. I'll explain why we did this.

You play on the account SoyWRLD, though your brother's account is linked to it as an alt. We're usually fine with treating these cases as being different players and that punishments only go to the account that breaks a rule. But we will stop treating it this way if players still access their linked alt accounts. You referred to both of your linked alts as alt accounts at least once, and chat logs show you also access them. So we will treat them as alts even if someone else owns these accounts.

Because your main account did not have enough balance to pay back for the gift card, balance from your alt was taken instead. Despite this I didn't want to go too far and ban the alts as well.

Do you understand why we did what we had to?

 

I'm glad you reflected upon yourself and understand our concern, and I see your point. You may have to figure out with your sibling if or how you'll pay him back.

That's all there is on my part. I think you've learnt your lesson, I'll shorten your ban until just before the drop party today so you'll be able to attend if you wish. Thank you for your patience throughout your appeal.

 

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