Accepted Chargeback Appeal[Accepted]

Discussion in 'Appeals Archive' started by Snippling, Jun 6, 2017.

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  1. Snippling
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    Snippling Member

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    Server Name: skyblock.net
    My in game name : Snippling
    Ban messaged: you have been banned permanently for chargeback
    Did I read the rules: I had not but my behavior was still unacceptable, I apologise for the entire situation.
    I know that I was banned for disrespecting staff/moderators and overall being a d*** towards everyone, which didn't help the situation. I had bought a donor rank and regretted it so decided to ask for a refund, during the whole process of trying to get my money back I was rude and disrespectful and now understand why the moderators didn't want to waste their time on me, for which I apologise.
    This ban was justified but I feel like I have learned from it and know that I will not behave the same way ever again.
    I am not too sure if I had a previous ban before this but I believe I had one given to me during the issue, which was most likely for disrespectful behaviour.
    I believe I should be unbanned because I have learnt my lesson and have been able to readjust my behavior since then, I have come to realise that the moderators are people too and deserve respect and that me buying the donor kit was my mistake and not theirs so they shouldn't have to deal with it. If I was unbanned you will see that I am not actually the person I was 6 months ago and I regret everything I did then.
    Thankyou,
    Snippling.
     
  2. athyrix
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    athyrix Senior Member Premium

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    Usually you have to pay back the money in order to be unbanned.
     
  3. Snippling
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    Snippling Member

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    I never got the refund which is why I believe I should be unbanned
     
  4. athyrix
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    athyrix Senior Member Premium

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    Well if you didn't chargeback then you wouldn't be banned.
     
  5. Snippling
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    Snippling Member

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    I attempted to get a refund and was a complete a*****e about it, which was why they banned me I think.
     
  6. athyrix
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    athyrix Senior Member Premium

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    Pay back the money then, you are banned as you broke the T&Cs.
     
  7. Snippling
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    Snippling Member

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    I didn't get the money, you don't understand. I asked for a refund and never got it, so I was an a*****e which was why I got banned. I did not get any form of refund.
     
  8. athyrix
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    athyrix Senior Member Premium

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    Could you give any proof?
     
  9. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Were you automatically banned by the server for opening a chargeback case with paypal, or did someone from here ban you for asking for a refund?
     
  10. clxrity
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    clxrity Experienced Member

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    Opening a paypal despute, even if you didn't win the despute, still is a permanent ban for chargeback.
     
  11. Snippling
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    Snippling Member

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    This was over half a year ago, so I don't know what proof I will be able to obtain. and in reply to Kerahna I was banned for asking for a refund whilst in game, which led to me getting a temporary ban from the .net server. After being banned on there I joined the forums to appeal for the refund. I then got banned permanently for saying I wanted a refund, I never actually applied for one via paypal.
     
  12. Snippling
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    Snippling Member

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    These are the most recent transactions on my paypal account, as you can see I received no form of refund and nor did I apply for one.
     

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  13. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    What was your previous forum username?
     
  14. Snippling
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    Snippling Member

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    I genuinely can't remember, as previously stated this was over half a year ago and I believe I was under the influence of alcohol whilst this all went down (that is not an excuse, I understand my behaviour was still unacceptable). I can't even find any emails from a previous account, it may have been this one.
     
  15. Snippling
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    Snippling Member

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    Sorry for my late replies I have been out of the country over the weekend, thankyou for your patience.
     
  16. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    You were banned for disrespect in game in November, has your ban message changed since then? Seems like it was overwritten by an automatic chargeback ban which would only happen if you opened a chargeback.
     
  17. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    This is how it works:
    - You opened a chargeback claim therefore you were banned
    - You will remain banned until you close the chargeback. You need to go to the resolution center for your paypal account and prove that you closed the chargeback claim.
    - When we see this proof we will review it.
    - If all checks out we will unban you
     
  18. Snippling
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    Snippling Member

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    here is the case report for the chargeback claim, it was closed a long time ago.
     

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  19. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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