Cant access Skyblock shop

Discussion in 'Help Archive' started by KingAlex, Jul 3, 2014.

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  1. KingAlex
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    KingAlex Active Member

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    This is a weird issue im having where every time i go to shop.skyblock.net the page crashes. Anyone know hwo to fix this? Thanks
     
  2. KingAlex
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    KingAlex Active Member

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    Anyone? i still cant get to it and i have checked all my internet settings and all that and i still cant get on to it
     
  3. Mr.Derp
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    Mr.Derp Member

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    Yea I cant get onto it either i odnt know whats wrong maybe they doing some changes or something
     
  4. KingAlex
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    KingAlex Active Member

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    i havent been able to for 8 days now
     
  5. keeper_of_flame
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    keeper_of_flame Experienced Member

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    I can access it just fine. Have you tried basic trouble shooting?

    - Restarting your computer
    - Restarting your browser
    - Clearing your cookies
    - Trying with a different browser (I'm using firefox :p)
    - Clicking the donate link from the forums / typing it in by hand (whichever method you weren't doing)

    If you haven't tried those things, I would give them a try. Especially clearing your cookies, or trying a different browser.
     
  6. Mr.Derp
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    Mr.Derp Member

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    Yea Im able to get into it now. But when I bought what I wanted it never gave it to me...:(
     
  7. AmazingGraceGirl
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    AmazingGraceGirl Senior Member

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  8. blaq
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    blaq Experienced Member

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    KingAlex has Grace answered the question? If so I'll lock and archive it?
     
  9. KingAlex
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    KingAlex Active Member

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    No still cant get on tried everything ._.
     
  10. KingAlex
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    KingAlex Active Member

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    And i havent paid im trying to get on so i can buy a rank
     
  11. blaq
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    blaq Experienced Member

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    Wait, you just said that you were able to get on and purchase something, so is it still crashing for you? Or is the issue now that you haven't received the purchase that you made?
     
  12. blaq
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    blaq Experienced Member

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    Ok, so the issue appears that you can't get on.

    Try it with a completely different device. Go on at school, at a library etc, see if it still crashes for you; it should work fine as it works fine for me and several other players. Then try another device on your network, such as another computer or a smart phone and see if you're able to access the webpage. If you are not able to, then it's your internet issue and you'll need to contact your ISP. If you are able to access it on a different device then it's likely to be your computer.

    Try several different browsers, do all of them crash? Try Internet Explorer, Firefox and Chrome and tell me if any or all of them crash? Could you post picture of what you mean by "crash" in any of the browsers that do?
     
  13. KingAlex
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    KingAlex Active Member

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    No everytime i try go to the site the site crashes
     
  14. KingAlex
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    KingAlex Active Member

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    thats what happens
     

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  15. blaq
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    blaq Experienced Member

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    Does the same thing happen in Firefox?
     
  16. KingAlex
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    KingAlex Active Member

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  17. blaq
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    blaq Experienced Member

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    Screenshot it?
     
  18. keeper_of_flame
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    keeper_of_flame Experienced Member

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    KingAlex

    Has this been resolved?

    Or can you post screenshots of the issue as blaq asked, so we can see what we're dealing with? :)
     
  19. KingAlex
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    KingAlex Active Member

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    This can be locked. Resloved found what was blocking me
     
  20. keeper_of_flame
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    keeper_of_flame Experienced Member

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    Alright, glad you got this fixed up. :)

    Locking & archiving. :heart:
     
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