Haven't received $50 Donation package.

Discussion in 'Help Archive' started by Dominic Pak1rambo, Nov 3, 2014.

  1. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    I've recently tried to upgrade from a $25 donor too a $50 donor. The payment went through but, I haven't received it yet on the server? it's been about an hour an a half.. Going on 2 hours?

    HELP!
     
  2. Moonlight
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    Moonlight Well-Known Member

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  3. rocky7239
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    rocky7239 Experienced Member

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    We're you online at the time of the donation?
    Don't you have any proof you donated?
    - Such as receipts or emails.

    Without proof there isn't much Cyp can do as he doesn't know if you've actually donated or not so check through your emails to see if you have recieved any from buycraft.


    ~Rocky
     
  4. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    I wasn't online no. I have proof and I've already sent it too Tyler, another mod. I can do the same for cyp when and if he asks. I don't feel comfortable posting my receipts online.. Lol.
     
  5. rocky7239
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    rocky7239 Experienced Member

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    You can put it in hide so only mods can see it.
     
  6. rocky7239
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    rocky7239 Experienced Member

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    Hidden Content

    If you want something to be hidden from the public so only staff members can see it, use hidden content. Type (hide) message(/hide). Use this if you want to say something in private to the staff, or if you need to post a transaction ID, receipt, or coordinates to your island.
    e.g.

    • When using hide use these brackets. [ ]
     
  7. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    Noted. Thank you. I'll post it on here.

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
     

    Attached Files:

  8. Moonlight
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    Moonlight Well-Known Member

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    The attached file is not hidden.
    Follow these steps:
    1 Put the picture in full screen
    2 Put it in hide brackets
    Now there won't be an attachment at the bottom
     
  9. rocky7239
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    rocky7239 Experienced Member

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    ^
     
  10. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    Oh well. I'm too tired to care. I've got work in the morning so I'll just check it before I go. Hopefully it'll be sorted when I wake up.

    #Frustrated. :(
     
  11. rocky7239
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    rocky7239 Experienced Member

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    Cyp's really busy ATM so try to be patient but I'm sure he'll help to the best of his ability!
     
  12. Hannah
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    Hannah Boss Member

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    Moving to donation issues.
     
  13. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    what is your username? It would help to post that so cyp knows who to look up ;)
     
  14. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    My in game name is pak1rambo. I have proof and everything.
     
  15. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    So It's been most of the night and I still haven't received it. I'm seriously considering a refund as It's removed my $25 donor perks which I bought a couple of months ago, when I bought the $50 donor perks. This is really, really annoying..
     
  16. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    That's weird that it would remove the 25 but not give you the 50. Sorry about the delay, I'm sure CypriotMerks will get around to it soon. I wouldn't recommend a chargeback because it won't return your $25 donor and will actually get you banned.

    When your $50 donor goes through contact me and I will make up for the kits that you've missed during this time.
     
  17. Dominic Pak1rambo
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    Dominic Pak1rambo New Member

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    This is stupid.. Honestly. I understand he might be busy, but I'm busy and I still have time to look into things that are actually important. I can't get a re-fund because I'll get banned, I can't get in-touch with him directly because he's never hear to reply or sort this out.

    This is really, really f***ing annoying me now.
     
  18. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    Cyp says that he's fixed your donorship problem. Please confirm that everything's working and I'll deliver your missing kit to you :)
     
  19. Krissy
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    Krissy Stray Kids everywhere all around the world Administrator Discord Administrator Premium Premium

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    I will archive this now. If you still need help please make another thread or email [email protected]
     

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