Donor Transfer due to being hacked [Await Cyp]

Discussion in 'Help Archive' started by Mr Maximus, Jul 18, 2014.

  1. Mr Maximus
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    Mr Maximus Member

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    My account has just been hacked and the password has been changed.
    I want to buy a new minecraft account and get the donor swapped to that.
    Is this possible to do?
    Can provide some info if necessary.
     
  2. Creations
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    Creations Well-Known Member

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    The only person who can fix this is Cyp I put him in the title.
     
  3. Mr Maximus
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    Mr Maximus Member

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    Ahhh okay, thanks for that Creations :)
    Greatly appreciated.
     
  4. Mr Maximus
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    Mr Maximus Member

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    My hacked accounts name is thened and i wish to have the donor status transfered to "Fleephy"
    I have proof of the transactions here:
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by staff members**
    I was $25, i upgraded to $10, then to $25.
     
  5. Mr Maximus
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    Mr Maximus Member

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    Also i'm on .net
     
  6. Mr Maximus
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    Mr Maximus Member

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    Could anyone tell me if I need to provide any other evidence? I don't want cyp to finally respond and say something Is missing and then wait another day. I've been hanging out to play since this was posted.
     
  7. Mr Maximus
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    Mr Maximus Member

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    Bump. Would like to know what is happening with this :)
     
  8. Fluttershy
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    Fluttershy Active Member

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    If you migrated the account to mojang, so you use your email instead of your username, you can easily press forgot password, then go to your email and change the password, then, as extra protection, make a new email account, and transfer your account to your new email account
     
  9. Mr Maximus
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    Mr Maximus Member

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    This is the second time the account has been hacked, and i believe it's from someone on the server.
    I CAN get access to the account again, but i'd rather get the donor moved to my new account and hopefully that will help.
     
  10. luckynumber56
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    luckynumber56 Well-Known Member

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    Two possibilities for it being hacked twice are:
    You keep using a bad password, such as minecraft, abc123, or password (Doubt they have been that simple, but if they are simple passwords, they are worse to use) which leads to your account being cracked.
    Other possibility, you have a RAT or keylogger on your computer, someone could be getting your password that way.
    Little off topic from the thread, but relative to the reason for wanting it changed.
     
  11. Mr Maximus
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    Mr Maximus Member

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    Appreciate the input :)
    It was someone from the server, because the first time they hacked the account, they logged straight onto it and played it. If it was a keylogger, i would've expected other things to be hacked too.
     
  12. Mr Maximus
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    Mr Maximus Member

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    Bump, Would like to get a response from cyp :)
     
  13. blaq
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    blaq Experienced Member

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  14. Kerahna
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    Kerahna Administrator Administrator Forums Administrator

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    I spoke to cyp yesterday about this and he says he is not considering donor transfers for any reason. Sorry!
     

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